[proxell]

Send you a new logs through next limit customer gateway

[juan]

If submit simball.mxs from the same destination the same thing happens.
[17/December/2013 16:07:01] ### Submitting job...###

We've created the simple scene with only default cube and evnvironment default lightning without any dependency — the same thing ### Submitting job...### and nothing.

That is very strange, there should not be any difference between the cornell scene and any other that has no dependencies. We continue making tests here without being able to reproduce it, we will go back to you as soon as we see something, this issue is the main priority for us.

[proxell]

I sent a request through next limit customer gateway...
If you want we can get you an access to our machine via TeamViewer, and you can look by yourself for what is going wrong with our maxwell render.

[juan]

Thanks, we can not reproduce it in our offices nor homes, but there is one tester that can so we are doing tests with him, if we do not make progress in the next hours we can arrange a teamviewer session, many thanks for your help on this Proxell.

Meanwhile (and sorry if I have already asked for that), could you please confirm if "send dependencies" is always checked in your tests? In that case, have you tried disabling this option?

Thanks,

[tom]

Does the scene filename contain characters other than English and/or symbols?

[proxell]

1. No, files do not contain the letters in their names rather than English — for example test.mxs with cube and environment lightning and nothing more.
I repeat, we have already said that it was not only with our scenes (files), but even with files that in library folder. Only cornelbox scene are rendering.

2. No matter with or without dependencies, no matter on Windows 8.1 or Windows 7, no matter clean install or reinstall after demo was used. We have tried almost everything from our side.

3. The scene does not want to stand in queue and does not appear in maxwell render monitor at all. Its not all about rendering. It doesnt appear in maxwell render monitor at all.

[proxell]

Maybe this is coz of Softimage XSI 2014 SP2 plugin. Its generating such a scene file?

[proxell]

http://youtu.be/tAdScYXzptE

I have made a screencast for you. Please advise.

[juan]

Thank you very much proxell, it is really weird, failing even with monitor/manager/node running on the same machine really confuses me.

I have sent you a private message to try with a different build.

Thanks a lot again,

Juan

[proxell]

Hello Juan,
I have no message in my private inbox, could you please send it one more time?

[juan]

Hello Juan,
I have no message in my private inbox, could you please send it one more time?

Done, please let me know if you get it this time. Thanks!

[juan]

Does any of you have English as the active OS language?

[proxell]

We have done some test on local and on network machines.
It seems everything works fine. That's it. Single and cooperative mode are OK.

It seems that something is about maxwell network monitor 3.0.

We have two active languages: Russian and English. English is main working language for files and projects.

[Mitsurugi]

This is great news, I had the same issue and spent quite some time trying to figure it out but without success. Juan, is it possible to send me the build you sent to proxell?

[juan]

Thanks a lot proxell!

This is good news, it means that this is actually something in our code, and not some kind of drivers conflict or something in the OS/Qt sockets libraries, which would have been a hell to fix.

We still do not know what is exactly failing, so we will continue looking into that until we find what is going on. Hopefully now it will be much easier.

Mitsurugi, I will send you a message with a download link. I do not want to make that link public yet because it might be unstable and many improvements of the v3 network are disabled. Once we find the bug we will immediately upload an stable build.

Thanks again,