[frosty_ramen]

NL?

[frosty_ramen]

ok for whatever reason for the past few days maxwell network was ok with me having 5 computers rendering in my farm, but today is completely different for some reason. NL can i get some kind of work around from you until we figure out what is going on?

thanks
dan

[frosty_ramen]

ok now this is really getting weird, its is working fine now, i updated the scene file material, did a pack and go, restated the render on the network and it seemed to correct itself......

[zdeno]

it seemed to correct itself......

great piece of software indeed

[frosty_ramen]

ugh... still an issue,
literally maxwell finished a render in que and continued to the next in the monitor and the same error popped up!
any one from nl have any suggestions?

NL?

[frosty_ramen]

NEXT LIMIT....
2.5 has not changed this issue.

i continue to receive the same error report i have 1+4 license's and am using 5 nodes one of them being the machine that i use as manager and monitor, also i am using studio on the same machine. this has only been an issue since MR2.0.
any ideas or workarounds???

[dmeyer]

Are you having Studio and Node open on your main workstation? I believe this would consume 2 licenses (artist + 1 node).

[frosty_ramen]

i have used it like this for 2 years. and still every so often it lets me use all five nodes.

[dariolanza]

Hello frosty_ramen:

There could be a couple of reasons for getting this error:

A) One or more of your computers may have more than one network cards. If you have a regular NIC card plus a wireless card it can be definitely a clue.

If a computer has a double connection (NIC plus the wireless), it internally has two different IP.

So, the license system recognizes two different IPs pear each computer, interpreting it as two different computers.

So the license system thinks that Maxwell is being used on more than 4 computers, and is displays the "maximum number of licenses reached" message.

To avoid any kind of problems related to this, each computer must be connected just by one way (NIC or wireless) to avoid assigning several IPs to the same computer.

Could you make a test by completely removing one of the redundant network cards on each computer?

B) One or more of your computers have a different license file, so the licensing system gets confused and displays the error message.
Please check that you' pasted the correct license info on all your computers.

If the problem persists, Maxwell 2.5 has a new debug information, that is displayed in the Maxwell Console panel.
Launch Maxwell.exe normally and render any scene in your network using the following command flag:
-v:debug

in the command line field.
It will display any licensing information.
Once you get the "maximum number of licenses reached" message, please copy the while text displayed on the Console panel and send it to our Techinical Support Department.

This will help us to figure out what is failing.

Keep me informed about the evolution of this issue.

Greetings

Dario Lanza

[frosty_ramen]

Dario,
Thanks for the reply, looks like there was a third possibility. 2 users on one machine both with the node running. Thanks your suggestion got our IT guy thinking. Much appreciated!!


Dan