[itsallgoode9]

Is there a bug when it comes to saving alphas out of studio? sometimes I can save them, sometime the file never shows up. it'll say it saved successfully, but no file is to be found anywhere. Anybody else have this problem?

[Bubbaloo]

I haven't ran into this problem. It should be stored in the MXI though if you have saved it.

[itsallgoode9]

yeah, sorry, I said the wrong thing...it IS in the .mxi, but if I try to save the alpha out of the .mxi, nothing happens, even though it says it saved correctly. I can save the image, just not the alpha. Also, when this does happen, the path where the output image is routed to by default does not update. Neither the image or the alpha update.

I've been trying to find a pattern that causes this problem, but so far it seems very random when it happens.

right now the output path is C:\Users\Justin Goode\TestRender.tga when I go there the last time the image has been updated is a few hrs prior, even though I've made plenty of renders since. The image at the location should update every time I render, yeah? it seems to happen the most when I don't have it set to embed the alpha.

Does Maxwell not like the path name having a space in it? Some programs seem to have random issues with that every now and again. I generally don't ever use spaces in paths, this one just has a space because it was created by default using my user name.

[rusteberg]

do you have the "embed channels" option enabled? this could be your culprit?

[itsallgoode9]

do you have the "embed channels" option enabled? this could be your culprit?

I do...but when I have that option checked, it usually embeds it into the image correctly. I generally like to have them saved separately though so the only time I use that option is when the non embedded is not working.


one more piece of the puzzle...if I render out an alpha only and no diffuse, I can save it. it's really only when I render both at the same time, not embedded.

[Bubbaloo]

So in the MXI, have you moved the mouse over the little circle with the "A" to bring the alpha image to the front, then saved?

[itsallgoode9]

So in the MXI, have you moved the mouse over the little circle with the "A" to bring the alpha image to the front, then saved?

Yep, that's what I do when I try to manually save out the alpha.

[David Solito]

I get the same issue last day. Impossible to save the alpha... It sayed "save successfull" but no alpha file.

[itsallgoode9]

I get the same issue last day. Impossible to save the alpha... It sayed "save successfull" but no alpha file.

Were you doing some heavy cpu and ram usage before that happened? I can't verify 100% yet but I feel like it starts to happen after I've done some heavy heavy computing. Like, I'll go over the amount of ram I have and I'm rendering a large etc etc. That could be my imagination, I've been trying to keep an eye out to see if that's linked.

[itsallgoode9]

ugh, well something just popped up that threw all of my theories out the window. On a fresh restart I rendered an alpha only and it won't save.

How do I officially report this as a bug to be looked into?

[itsallgoode9]

One new thing I've figured out. If I save the MXI, close it down then reopen it I am able to save out the alpha.

[Daniel Hruby]

Can you open the mxi into PS and grab the alpha there? Using the Maxwell plugin for PS?

[itsallgoode9]

Can you open the mxi into PS and grab the alpha there? Using the Maxwell plugin for PS?

I haven't tried, I assume so, considering I am able to save out the alpha if I close down the mxi then reopen it. I'll give it a try though and let you know.

[itsallgoode9]

Over the weekend I did a clean install of windows on a brand new harddrive and reinstalled maxwell. still having this problem of saving. it seems to slowly be getting more frequent actually. Where can I submit this as a bug?

[rusteberg]

i've recently considered a new career which doesn't involve computers, or visually inclined clientèle...
seems this would solve your problems too

filling pot holes with molten asphalt sounds more rewarding than re-installing windows.