[insomnia3d]

I have encountered an issue with one of my clients that i cannot figure out how to solve. I sent a final image and they satarted to tell me about changing some of the colors that contradicted what i had in fron of me. I schedule a meeting to go over the changes and i asked hem to show me the image on their screen. The image was extreemely saturated and did not look at all like what i had sent. I tried sending it as a pdf with the color embeded and still the same issue. The problem is not olny the screen, but when they print they get the same saturation.
I know this must be a really basic question, but it really is the first time i encunter it.

Any aidea?
Thanks

[John Layne]

Might want to take a look at this thread
http://www.maxwellrender.com/forum/view ... ht=#197259

Edit
There is an excellent book called "Adobe Photoshop for Photographers" by Martin Evening, chapter 13 (about 47 pages) is dedicated to color management. A good understanding of color management and a color manged workflow is critical for any professional wanting to print images that replicate what they see on the screen.

link to the book on Amazon
http://www.amazon.com/Adobe-Photoshop-C ... F8&s=books

[Stephen]

before you have time to calibrate your monitor, you could print out a CMYK Tiff for comparison. Obviously if your monitor is really out of sync, your printer will be also. But, it's the closest way to check your image without calibration.

[insomnia3d]

Thanks for the reply,
I'm going to take a look at that threat now, however the issue here is not my monitors, it is on the other end (client) and i obviously cannot calibrate their monitors, so i need to find a work arownd.

[eldo]

go for a mac-book

[Fernando Tella]

Maybe they are opening the image in photoshop with some odd color settings.

[RonB]

insomnia3d,

The problem is you are not calibrated to their system. If they print and get whats on their screen their printer is matching their monitor, it's you that must calibrate to them, simple as that. What you can do is send them a alibration image to print...many can be found on the internet. Google, "calibration image".

Here is one for instance:

http://www.fotomag.net/index_pics/Monit ... 0chart.jpg

Have them print it and send you the print. Compare it to the image on your monitor and using the Gamma Controls adjust your monitor to match the print out as closely as you can. Save the setting as the client's name or whatever and use that setting when doing work for them.

[Maxer]

Another option and one that I've used quite successfully is to send printed images to the client from a source that you know prints correctly. I realize this is going to increase your costs but it will eliminate any color discrepancies you will face with your clients. I usually say that I'll provide some proof images before I produce the final so they know exactly what there getting and there are no surprises. You could use on of those online photo processing places, and 8x10 printed images is like $4 plus shipping.