this is posted in the MW SU forum, and i post it again here as support for this thread. i regret that this has to be one of my first contributions to this community.
i represent a large architecture bureau, so i refreign from expressing my personal opinion of the unprofessional and unethical 2nd-class treatment of customers using sketchup (as well as other software packages and platforms who have not seen RC related releases).
it is obvious that the NL team are dedicated and passionate about their work, but that does not replace their responsibility to communnicate equally to their clients, especially regarding unfulfilled obligations.
this is unacceptable to the office i represent, as when money is paid, communication is a minimum requierment.
we will communicate directly to NL on our issues, but in the spirit of this forum which has kept us patient and silent in hope for more than a week, i feel obligated to state our position here for the benifit of others.
NL, our office is not a 2nd class customer, sketchup is not 2nd class software, and you are not striving to be a 2nd class renderer. improve your business practices and live up to your responsibilities.
our company fully expects equal treatment in the forum regarding the sketchup plugin, the OSX platform, as well as any other promised elements connected to maxwell.
Yaniv Turgeman
victor wrote:We have uploaded RC4 and a new set of plugins (only in the main download site). Only Mayall and Rhinoll are missing and will be updated in a few hours.
maybe this is an unfortunate mistake, as sketchup has not ever been updated for the RC's, and as such very representative. So i remind you that it is, and has been missing.
(a similar post can be found in the OSX forum)
Burkhard 
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