[Michael Betke]

Hey I'm a bit upset about the not existing activity to a license query I made via the gateway.
I opened a ticket at 21.Feb and get no response.
This is not the way to treat customers and shows a clear attitute of a company.

[NicoR44]

Something might have gone wrong in the system, did you also send an E-mail?
I´m sure this is not intentional.

[Jenny Fermor]

Hi Michael

I'm very sorry to hear that you didnt receive a reply to your query, I'd be very happy to help- you can write to me directly at maxwelldesk@nextlimit.com

All the best!

Jenny

[Michael Betke]

Hi Jenny,

just sent another query to licensing via Customer Gateway right before I was reading here.
Will sent to mail. Thanks.

[Mihai]

Which email adress did you use because I can't find any message from you, searching for the same email as in your forum profile.

[Michael Betke]

I used the official Customer Gateway. Like I wrote above. Got a reply from the mail now that my query has been forwarded to the people.
Finally. So forums are faster as the offical form.

EDIT: I have maybe two mails.