- Thu Aug 17, 2006 3:02 pm
#178733
One of the really nice things about this scanner is the scanstudio software. The support button flips you to a wiki/flash/web screen interface. In there is all the help file, buglists, wishlists, ask question? etc. Now, if the software encounters an error you get flipped there automatically into a 'bug' chat where within a minute or so a chime goes off alerting you that an actually person from nextengine is in your chat. You go there and discuss the problem, as well as clicking the 3 buttons that post your softwares log file, screenshot and config file. It's kind of amazing. I've never really seen anything like it.