[Thierry Debourg]

Hello everyone,
I have a new bug with the latest Maxwell for Rhino 8 plugin.

When I launched a Maxwell render from rhino, I can't save my rhino file directly. I have to systematically make a new recording, which is very painful.

Here is the message received.



Each time I try to save, I have a temporary file that is created in my file folder and it is not renamed and does not disappear.
it's quite painful. Any idea to correct the problem quickly?

[Thierry Debourg]

Hello,
I'm still waiting for a solution to the problem mentioned.
I still can't run a render directly from Rhino to avoid this problem.

I guess I'm not the only user having this problem then, so it would be cool to have some positive news one of these days...

@fernando, Thank you for not forgetting me !

[Forum Moderator]

Hello, Thierry.

I'm sorry for taking so long to reply. If you want a swifter reaction, I'd suggest opening a support case from the portal, as I just visit the forum from time to time.

I wonder if working from a Dropbox folder could have something to do with the issue. I don't think the plugin can block the Rhino file in any way. I wonder if this happens even with a new simple scene.

Best regards,
Fernando

[Thierry Debourg]

Dear Fernando,
I did not take the time to contact you again regarding the problem explained.
Today, I just took a screenshot which shows that it is not possible to save a Rhino file after directly launching rendering from R8.
As LockHunter shows, the 3dm file is locked by Maxwell render and not by Dropbox.



I open a support case from the portal.

Have a good day

[Thierry Debourg]

Dear Fernando,

I read your response on the case support.

I will provide you with proof that the only one responsible for the problem is the Maxwell plug-in and not dropbox.
The file is not open elsewhere and there is only one instance of Rhino8.
The result is the same whether rendering is in progress or stopped.
I would like to point out that I have the same problem on all my PCs.

Here is a new capture : 3 software programs point to the plug in

[Thierry Debourg]

The following window opens when I click on "Accepter"

[Thierry Debourg]

Then I closed the rendering and tried to save again : Still the same failure.

But the 3 programs indicate that there is no use by Maxwell.
I guess Rhino 8 keeps the last information of unable to save.

[Thierry Debourg]

To make sure Dropbox isn't responsible, I saved a test file to the desktop and started rendering there.

Fernando, as you will see in the following screenshot, the problem is still there

[Thierry Debourg]

Fernando, I believe in you to solve this problem !

Especially since I have another one who has been ruining my life for a very long time and I'm going to tell you about it too...