User avatar
By Mihnea Balta
#205801
subspark wrote:What scares me is how NL could release this plugin update without coming accross the bugs themselves. I'm sorry ladies and gentlemen but release 1.0.77 of the 3dsMax plugin was simply not worthy of release. Shame on NL. I can't render a thing letalone browse through my materials.
So far, nobody has complained that the plug-in doesn't work at all. We wouldn't have released a plug-in that doesn't work at all. The last post in this thread before you is from before the new plug-in was released. We didn't come across this bug because it doesn't exist, as the plug-in was completely rewritten for the 1.0.47 release.

The problem you're having is most likely due to your particular set-up and we would gladly help you get the plug-in running if you could provide more details. Since it works for everybody else, saying "it doesn't work" isn't enough for us to be able to track down the problem. The following information would be useful:

- system details: Windows version, Max version
- plug-in version; can you double check that you are indeed running 1.0.77 by going to Customize -> Preferences -> Maxwell? The version number should be displayed there.
- steps needed to reproduce the bug; did you try making a box in a new scene, setting Maxwell as the current renderer and hitting render? Does that break or do you need to do something more to trigger the problem?
- an example scene where you encounter the bug

PS: also, since it works for everybody else, your judgment of "release-worthiness" doesn't seem to stand.
User avatar
By tom
#205828
Hi subspark,

As Mihnea mentioned, the release 1.0.77 is working nicely all around and in our test labs. Did you have problems installing it? If you can give us more details, we're surely ready to help you. I can make you sure we do not release these plugins arbitrarily. They have a long way before reaching in your hands and it really worths.

Best regards,
Tom
User avatar
By subspark
#205927
No worries. After all the bugs and all the dramas in the end it was my PC. There was no way I could determine Maxwell was playing up until I used it on my saecond machine. I take it all back and I'm having fun with the new and much improved version.
Also it was 3am when I posted and I hadn't slept in 27 hours.

Cheers.
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