By justinj1023
#232353
I gues your problem isn't confidential and anonymous anymore.

Justin
By beatriz
#232355
Hello rusteberg,

please can you describe the steps you were doing when you got the crash?
Can it be reproduced?

Also, I know I sound repetitive and boring, but please the topic of the thread should be descriptive, could you change it? It helps other users. Thank you very much.
By Sergio Apodaca
#232356
same message when I try to render a 3ds file. version 1.5 is worst
By beatriz
#232358
Hello,

which OS are you in? we need more information regarding the crash.
By rusteberg
#232373
beatriz,

the topic describes everything. i could put it into language, but i dont think the administration would like that.

i switched viewports, from perspective to camera. then the "Maxwell Kiss of Death" appeared. (using image based environment if that helps)

sorry, i can't send any scenes. sometimes "X" causes crash when "Y" works perfectly fine. Other times "Y" causes crash when "X" works smoothly. And sometimes when "X" and "Y" are working fine together, "Z" causes crash. When "X,Y,Z" seem to be working fine, "W" cuases crash....... it is hard to reproduce an error, or at least pin point what the program likes and no like.

Its hit or miss with scene errors. Everytime i open studio i have to cross my fingers. every time i see that infamous program error message, i feel my blood preasure rise. it's becoming a health hazard.

win xp 32

the scene is working fine now. if i encounter anything else, i'll let you know and i'll try to be a little more descriptive of what happen.
User avatar
By Mihai
#232375
Could you please give more detailed system specs? Ram, videocard?

How was the mxs created, what file formats did you import, happens with heavy scenes (memory issue) or happens with all scenes. If you can simplify a scene that crashes a lot for you, please send it to techsupport.
User avatar
By zoppo
#232390
i find it very helpfull save very often. no crashes since then.
of course it makes history kind of obsolete ...
By rusteberg
#232397
i wouldnt blame the computer. it seems to be the first thing that always happens.

system specs:

RenderBOXX 8300 1
WS DUAL XEON E5320 1.86GHz, 8MB cache, 1.066 GHz FSB (Quad-Core)
6GB FBDIMM DDR2 667 REG ECC (6 - 1GB FBDIMMS)
NVIDIA Quadro FX 1500 256MB Pro Video Edition
80GB 7,200rpm SATA 8MB Cache / 250GB 7,200rpm SATA 8MB Cache
18x Dual Layer DVD-RW Writer
Windows XP Professional Edition SP2

Model Specifications
Intel Xeon Processors / Intelfi 5000 X Chipset / FBDIMM ECC DDR2-533-667Mhz
..( 8 ) FBDIMM Slots / (4) Serial ATA IDE Interface / ..(4 devices) / (2) Gigabit Ethernet ports
6 channel audio / ..Front panel mic + audio out / (2) IEEE 1394a Ports: / (1) Front, (1) Rear
(6) USB 2.0 Ports: / (2) Front, (4) Rear / (1) Serial port / 700W Power Supply / 4U: 7"w x 17"h x 19"d

Expansion options:
(4) 3.5" hard drive bays / (2) 5.25" drive bays / (1) PCI Express x16 / (1) PCI Express x4 using x16
(1) PCI Express x4 using x8 / (2) PCI-X 64/133 / (1) PCI


Scene: (rough history of events)
imported 3ds model into 3d Max 9
was exported from 3d Max 9 as .mxs
opened in studio as .mxs
deleted handfull of extra textures
image based environment applied
camera shifting/adjustment
created new textures and applied them
imported one new texture and applied it
created group from selected components of model
cloned group
cloned group (total of three instanced groups)
adjusted clones in reference to position and rotation
adjusted camera
selected one group
selected another group
:twisted: **GAME OVER** :twisted:





Error Info:

AppName: mxst.exe AppVer: 0.0.0.0 ModName: qtcore4.dll
ModVer: 4.2.3.0 Offset: 000abca5

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="mxst.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="mxcl.exe" SIZE="1953792" CHECKSUM="0x78005D7D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E44E3" LINKER_VERSION="0x0" LINK_DATE="05/22/2007 20:50:10" UPTO_LINK_DATE="05/22/2007 20:50:10" />
<MATCHING_FILE NAME="mxed.exe" SIZE="1765376" CHECKSUM="0x1EF565E7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1B1868" LINKER_VERSION="0x0" LINK_DATE="05/22/2007 14:34:28" UPTO_LINK_DATE="05/22/2007 14:34:28" />
<MATCHING_FILE NAME="mxst.exe" SIZE="5263360" CHECKSUM="0x5583169D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x50D565" LINKER_VERSION="0x0" LINK_DATE="05/22/2007 14:29:32" UPTO_LINK_DATE="05/22/2007 14:29:32" />
<MATCHING_FILE NAME="qtcore4.dll" SIZE="1466368" CHECKSUM="0xA13FE404" BIN_FILE_VERSION="4.2.3.0" BIN_PRODUCT_VERSION="4.2.3.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.2.3.0" ORIGINAL_FILENAME="QtCore4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2006 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16C8A4" LINKER_VERSION="0x40017" UPTO_BIN_FILE_VERSION="4.2.3.0" UPTO_BIN_PRODUCT_VERSION="4.2.3.0" LINK_DATE="02/23/2007 13:20:02" UPTO_LINK_DATE="02/23/2007 13:20:02" />
<MATCHING_FILE NAME="qtgui4.dll" SIZE="5529600" CHECKSUM="0xE69F2798" BIN_FILE_VERSION="4.2.3.0" BIN_PRODUCT_VERSION="4.2.3.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.2.3.0" ORIGINAL_FILENAME="QtGui4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2006 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x546812" LINKER_VERSION="0x40017" UPTO_BIN_FILE_VERSION="4.2.3.0" UPTO_BIN_PRODUCT_VERSION="4.2.3.0" LINK_DATE="02/23/2007 13:28:27" UPTO_LINK_DATE="02/23/2007 13:28:27" />
<MATCHING_FILE NAME="qtnetwork4.dll" SIZE="294912" CHECKSUM="0x6B91236D" BIN_FILE_VERSION="4.2.3.0" BIN_PRODUCT_VERSION="4.2.3.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.2.3.0" ORIGINAL_FILENAME="QtNetwork4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2006 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x55804" LINKER_VERSION="0x40017" UPTO_BIN_FILE_VERSION="4.2.3.0" UPTO_BIN_PRODUCT_VERSION="4.2.3.0" LINK_DATE="02/23/2007 13:34:28" UPTO_LINK_DATE="02/23/2007 13:34:28" />
<MATCHING_FILE NAME="qtopengl4.dll" SIZE="159744" CHECKSUM="0xE49394C5" BIN_FILE_VERSION="4.2.3.0" BIN_PRODUCT_VERSION="4.2.3.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.2.3.0" ORIGINAL_FILENAME="QtOpenGL4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2006 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x32AF8" LINKER_VERSION="0x40017" UPTO_BIN_FILE_VERSION="4.2.3.0" UPTO_BIN_PRODUCT_VERSION="4.2.3.0" LINK_DATE="02/23/2007 13:35:46" UPTO_LINK_DATE="02/23/2007 13:35:46" />
</EXE>
<EXE NAME="QtCore4.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="qtcore4.dll" SIZE="1466368" CHECKSUM="0xA13FE404" BIN_FILE_VERSION="4.2.3.0" BIN_PRODUCT_VERSION="4.2.3.0" FILE_DESCRIPTION="C++ application development framework." COMPANY_NAME="Trolltech ASA" PRODUCT_NAME="Qt4" FILE_VERSION="4.2.3.0" ORIGINAL_FILENAME="QtCore4.dll" LEGAL_COPYRIGHT="Copyright (C) 2003-2006 Trolltech ASA" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x16C8A4" LINKER_VERSION="0x40017" UPTO_BIN_FILE_VERSION="4.2.3.0" UPTO_BIN_PRODUCT_VERSION="4.2.3.0" LINK_DATE="02/23/2007 13:20:02" UPTO_LINK_DATE="02/23/2007 13:20:02" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

I have the scene ready for support to look at. send me an e-mail/message and i'll give you the location.
By codygo
#232409
I can say that studio has crashed several times, consistently when selecting objects/groups in the objects panel, three times in a row yesterday at least...
User avatar
By tom
#232442
rusteberg wrote:the topic describes everything.
Your feelings are welcome but we had to change the topic to something more descriptive and moved this thread to bug reports. We will try to reproduce and debug. Thanks.
By beatriz
#232454
Seems like the problem is coming when sequentially selecting groups.
Thanks for reporting.
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