Please post here anything else (not relating to Maxwell technical matters)
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By WestCAD
#160427
Yes, I too sent email and yahoo I received my extra license...waiting for shops to open to buy more computers :D
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By michaelplogue
#160442
Well, I'm not going to send an e-mail. This will be a little experiment - just to see how long it takes to get some kind of customer support from NL without having to remind them..... I get the impression that they only paying attention to those customers who have bugged them. I shouldn't have to bug anyone.

And anyway, it's not like I can use the additional licenses at this time ....... :wink:
By pluMmet
#160504
michaelplogue wrote:Well, I'm not going to send an e-mail. This will be a little experiment - just to see how long it takes to get some kind of customer support from NL without having to remind them..... I get the impression that they only paying attention to those customers who have bugged them. I shouldn't have to bug anyone.
I also have only sent one email and think that I shouldn't have to bug anyone :?
By pluMmet
#161312
michaelplogue - I hope you stick it out just to see if the send it without buging them. I though i was the only one but after seeing that you were doing the same I went ahead and emailed Maya and got my license update today...

One experimentor is enought ;)
User avatar
By Mihai
#161324
It could also be some emails didn't get through.....why not just send another email? It happens I don't also receive some emails, no matter who it's from. Either ISP spamfilter which decides for 1 day your IP range is suspect, network errors etc.....
User avatar
By michaelplogue
#161775
pluMmet wrote:michaelplogue - I hope you stick it out just to see if the send it without buging them. I though i was the only one but after seeing that you were doing the same I went ahead and emailed Maya and got my license update today...

One experimentor is enought ;)
Well, the experiment is over. Just got mine today. A little over two months to get a response to my initial e-mail.... They must have gotten some new help - got mine from a 'Jenny.'

Probably should have kept my mouth shut though.... It's not really a blind experiment if I go around blabbing about it in a public forum.... :P :wink:
User avatar
By hdesbois
#162620
Got mine too, and without remind mail. And, yes, from Jenny too.
HD
By Ryan_Chiong
#175749
how can i contact NL team. my license request is still not granted.

/Ryan
By Polyxo
#175751
Ryan, you are not alone. I still didn't get my extra license. All I got was a receipt, that my request was read, some weeks ago. I'm getting the impression, its a single student hired for an afternoon per week to handle this extra license issue....

Holger
User avatar
By aitraaz
#175753
Me neither!! What's up with that?!? Sent a mail, can i get it, yo?!?
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render engines and Maxwell

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