[Miguel]

Hi,

i'd suggest to get the latest version of the rlm server (11.0) and use it instead of the supplied one (10.1).
Go to:
http://www.reprisesoftware.com/admin/so ... wnload.php

scroll down the page and get:
http://www.reprisesoftware.com/license_ ... .admin.exe

1.Run this executable, and when prompted for a place to uncompress it, choose any temporary place i.e . c:\temp\newrlm
2.Go to Services manager and stop rlm_nl service.
3.Overwrite C:\Program Files\Next Limit\rlm\rlm.exe with rlm.exe from c:\temp\newrlm
4.Go to Services manager and start rlm_nl service.
5.In a web browser, go to http://localhost:5054 and check license status

See if this solves the issue.
Hope this helps.

Miguel.

[kami]

thanks miguel. I'll try that out!

[kami]

Thanks, that solved my problem.

[dvsone1440]

We have been having this issue and have tried everything we can think of including the above solution. The license is dropping every day or two now.

Below is a synopsis from my IT person of what he has been trying.

Derek,
This is a synopsis of what my steps and thought processes were regarding the license issue.

Remoted into server and Render station
Opened Maxwell Render and saw that it couldn’t find a license
Typed in the server name in the license window and it still couldn’t find the license
Pinged the server both by name and IP and received returns
Stopped the license manager on the server and started
Still could not get a license
Verified that the MAC address matched the host ID portion of the Maxwell License File
Tested communication from the server to the workstation and found no errors
Reread the license file, stopped the license service and ran the license exe from the Maxwell Folder
No license
Copied all of the info from the old license file into a new file and reread that
No License
Thought the file corrupted overnight, so I grabbed the license from a backup last week and last month
Neither worked
Nothing changed
Logged into Maxwell’s site and created a new license file
Put the license file in the folder where the old one was in Program Data and removed the old one
Stopped and started the RLM service
I was now able to get a license

Any thoughts would be appreciated