[stefan_kaplan]

This is for Mac users:

Hi guys.
In the past months I've been teaching alot of Mac users (architects, set designers, retail designers etc.) Maxwell Render for SketchUp in 1-day courses.
In every class I usualy spend the first hour with technical problems in the installation procedure - especially the Silverlight 5 issue is like hell on earth.
When downgrading to Silverlight 4 I've been struggling very hard with uninstalling (COMPLETELY UNINSTALLING) Silverlight 5.
About half of the Macs keep stating, that a newer version of Silverlight is installed although I've been following the usual uninstall-guides.
So far I've had to give up on this issue several times, and thereby leaving a participant without a functional Maxwell Render during the course - very unsatisfactory!
I actualy decided to stop teaching Maxwell Render for Mac users.

But today I finaly found a solution to the problem, wuhuu!!!


1. Quit ALL programs on the Mac (cmd+Q).
2. Uninstall Silverlight COMPLETELY:
In OSX Finder:
3. Navigate to the root library: Macintosh HD/Library/Internet Plug-Ins.
- If Silverlight.plugin is present, trash it.
4. Navigate to the root library: Macintosh HD/Library/Receipts/Silverlight*.pkg
- If Silverlight*.pkg is present, trash it.
5. Navigate to the user library: ~/Library/Application Support/Microsoft/Silverlight ("~" being the folder with your name)
- If Silverlight folder is present, trash it.

6. HERE COMES THE NEW PART:
- Navigate to the hidden folder /private/var/db/receipts/ (When using Finder you can do this through the dropdown Go > Go To. Write /private in the command line and hit Enter)
- Trash these two files:
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.bom
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.plist

7. Empty the Trash.
8. Reboot the machine.
9. Open Safari.
10. Download and install Microsoft Silverlight 4.0, from here: http://go.microsoft.com/fwlink/?LinkID= ... .0.60310.0
11. Open SketchUp and hit the FIRE-button on the Maxwell Toolbar and enjoy the amazing, grey render result

/Stefan

[JDHill]

Thanks for posting; I just want to add that if such problems are encountered, people should also always remember to check here: http://support.nextlimit.com/display/ma ... stallation.

[stefan_kaplan]

OMG, you're always one step ahead, JD
Why didn't i check that site more thoroughly for instructions...?
Never the less I truly look forward to a Silverlight-free version of Maxwell Render for SketchUp!
Any hint on the progress?

[JDHill]

Well, don't feel bad, the page has only mentioned those two files in /private/var/db for about two weeks. Prior to that, I had one person report that deleting them helped, but I only included this info after it was finally confirmed to work by one more person. Of course you know, these types of issues never seem to happen on my own machines, so I generally can't confirm them myself. On the last question, I don't have anything specific to tell you right now.