- Wed Aug 31, 2011 9:46 pm
#346595
Hi JD,
I recently installed Sketchup 8 and the new Maxwell plugin and I am having a problem I did not see with SU 7.
When I close SU after having exported to Maxwell (via the plugin) it terminates with a Bugsplat. If I don't close after exporting, but continue to make additional edits to my model, SU will unexpectedly terminate and I lose any edits I have made. The Bugsplat dialog always occurs a second or so after SU has closed (no longer on the screen).
After much experimentation I found that the crash is somehow related to having Scenes in the file. If I remove the Scenes the problem disappears. I have several SU files that do this, although not all my SU files having Scenes in them will crash after exporting to Maxwell. For the ones that do, removing the Scenes before exporting always fixes the problem. While this is a workaround, I have to be careful to remove the current Scene last and not save when I exit or I will lose all of my Scene settings.
The files that crash have nothing else in common. The file sizes range from 2MB to over 60MB; some have components, others don't; some are textured, others are not, some have glass, others none; etc., etc.
I am using the Maxwell_for_SketchUp8-2.5.15-win32 plugin for Sketchup 8.0.4811. The computer is an i7-860 with 4GB RAM, WinXP-Pro.
Your help is appreciated as always.
Regards,
Don
I recently installed Sketchup 8 and the new Maxwell plugin and I am having a problem I did not see with SU 7.
When I close SU after having exported to Maxwell (via the plugin) it terminates with a Bugsplat. If I don't close after exporting, but continue to make additional edits to my model, SU will unexpectedly terminate and I lose any edits I have made. The Bugsplat dialog always occurs a second or so after SU has closed (no longer on the screen).
After much experimentation I found that the crash is somehow related to having Scenes in the file. If I remove the Scenes the problem disappears. I have several SU files that do this, although not all my SU files having Scenes in them will crash after exporting to Maxwell. For the ones that do, removing the Scenes before exporting always fixes the problem. While this is a workaround, I have to be careful to remove the current Scene last and not save when I exit or I will lose all of my Scene settings.
The files that crash have nothing else in common. The file sizes range from 2MB to over 60MB; some have components, others don't; some are textured, others are not, some have glass, others none; etc., etc.
I am using the Maxwell_for_SketchUp8-2.5.15-win32 plugin for Sketchup 8.0.4811. The computer is an i7-860 with 4GB RAM, WinXP-Pro.
Your help is appreciated as always.
Regards,
Don