[JTB]

When I use fire in MAX Design 2011 and Win7 64bit and use one of the 4 viewports as activeshade, I have to press Space to see the toolbar with the save button... Then, Max crashes often.
When I have the activeshade viewport floating, no problem.
I guess this has something to do with Max but can anyone confirm this behaviour?

[Bogdan Coroi]

When Max crashes it makes a file named 3dsmax_minidump.dmp in your %temp% directory. Can you please send it to me? bogdan.coroi@gmail.com
Make sure to get the file right after Max crashes.

[JTB]

OK, thanks, I will try again this afternoon...

[JTB]

I sent you the .dmp file...

[lchest]

I have the same problem with Max 2011 64bit and Fire. Quite often, when i try to use activeshade (fire) it just crashes Max. so, what is the workaround ?

[Bogdan Coroi]

Can you send me your 3dsmax_minidump.dmp file as well, so we can debug it? Thanks.

[lchest]

OK - i just PM'd you a link. thx

[Bogdan Coroi]

Thanks. I'll have a look and let you know if there's a workaround.

[Bogdan Coroi]

Unfortunately there's no workaround. It's a FIRE core crash, not a plug-in issue. Do you remember what were you doing in Max when you got the crash? Can you reproduce it? Can you send me a scene file so we can debug it further?

[lchest]

Here is a link to the scene - nothing special about the scene - its almost "empty". All i did was to switch on Activeshade. It then starts voxelisation, but then it just crashes. Its happens every time with this scene - maybe my computer has a problem & thats why it crashes?
http://www.capsuledesigns.com/files/Dro ... crash.zipx

[Bogdan Coroi]

Thanks for the scene. I played with it using a default standard Max material applied on all objects and everything was fine (Max 2011 32bit). Could I ask you to try the same and see if it still crashes? If it's not crashing I might have to ask you for the missing scene assets, because they might be the root of this crash. Thanks!

[lchest]

I tried that - and yes, it prevents the crash. Then, keeping it all one material, I turned back on the HDRI for image based lighting - and that makes it crash again

[Bogdan Coroi]

I have replaced your "D:\Assets\HDRI\Abstractball_01.hdr" from the Illumination channel with my own hdr image and still couldn't crash it. I don't think it's your HDR file that crashes it, but you never know. So could I ask you to send it to me?

Also, if I fail to crash it with your hdr file, here's is a list of all missing assets. If you have time zip them up and send them to me, it would be great. Thanks again!

"D:\Assets\material\MaxwellMaterials\Tiles\Macigno_C.jpg".
"D:\Assets\material\MaxwellMaterials\Tiles\Macigno_B.jpg".
"D:\Assets\material\MaxwellMaterials\Tiles\Macigno_Wmap.jpg".
"D:\Assets\material\MaxwellMaterials\Tiles\Macigno_S.jpg".
"D:\Assets\material\MaxwellMaterials\Tiles\Macigno_B.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Reflectance.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Bump.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Bump.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Weight.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Bump.jpg".
"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Weight.jpg".
"D:\Assets\material\MaxwellMaterials\ior files\gold.ior".

"D:\Assets\material\MaxwellMaterials\Wood\\Wood 54 - Weight.jpg".
"D:\Assets\material\Arion\Arr.Tile.rr\tiles-61_s100-g100-r100_rr.jpg".
"D:\Assets\material\Arion\Arr.Tile.rr\tiles-61_b010_rr.jpg".
"D:\Assets\material\Arion\Arr.Tile.rr\tiles-61_d100_rr.jpg".
"D:\Assets\material\Arion\Arr.Tile.rr\tiles-61_d100_rr.jpg".
"D:\Assets\material\Arion\Arr.Tile.rr\tiles-61_b010_rr.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\C.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\B1.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\C.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\B1.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\Finishes.Flooring.Carpet.Loop.6.Disp.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\Finishes.Flooring.Carpet.Loop.6.jpg".
"D:\Assets\material\MaxwellMaterials\Fabric\Finishes.Flooring.Carpet.Loop.6.Bump

[Bogdan Coroi]

PS. To make it simple, try to export the scene with File->Export (select Maxwell scene file) and there will be a checkbox asking you to make a Pack'n'Go export, which means it will export all assets in one place, without having to grab them by hand.