[Kim Gleghorn]

I purchased Maxwell Render 5 for Rhino 6 2 weeks ago, and it has never worked. It freezes at the white render screen. I asked for assistance from the Next Limit member's portal, was assigned a case number and have heard nothing since!.

So I have an expensive piece of software that doesn't work and nobody at Next Limit seems to care.

[Sam Sires]

I am having the same issues with Next Limit right now. I CANNOT get a hold of them to help fix my issue.

Why does anyone give them money if this is their support system?

[Kim Gleghorn]

Issue with Next Limit has been resolved. Got in touch with the agent from whom I purchased MaxRen and it appears I had slipped through the cracks. Anyway, all sorted and Next Limit support is fine.