Archicad 22 4023 crashed when try to Maxwell Fire start

Archicad 22 4023 crashed when try to Maxwell Fire start#397893

By O_Pablo - Fri Nov 30, 2018 1:40 pm

- Fri Nov 30, 2018 1:40 pm #397893

I just upgrade my Archicad 22 to 4023 build. Unfortunately when I try to run Maxwell Fire, Archicad is crash. Eksport to Maxwell Studio working fine.

Regards
Pawel

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397894

By Marton Day8 - Fri Nov 30, 2018 2:02 pm

- Fri Nov 30, 2018 2:02 pm #397894

Hello Pawel,

Important questions:
- Do you use Maxwell FIRE in CPU mode (or GPU)?
- What are your system specs? (win or OSX , some basic machine information)

Thanks,
Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397895

By O_Pablo - Fri Nov 30, 2018 3:05 pm

- Fri Nov 30, 2018 3:05 pm #397895

Hi Marton,
I use the latest version of macOS Mojave on MBP 15 ", mid-2015, 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR 3. As you know, Apple does not support the Nvidia GPU required by Maxwell.

Regards
Pawel

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397896

By Marton Day8 - Fri Nov 30, 2018 6:34 pm

- Fri Nov 30, 2018 6:34 pm #397896

Yes, I just wanted to check if it is not the 2013 macbook pro which hade NVidia card (I have that one)

Could you send me the crash log from the Console app?

Thanks,
Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397897

By O_Pablo - Sat Dec 01, 2018 11:33 am

- Sat Dec 01, 2018 11:33 am #397897

I sent you GSReport file & Apple console crash file by mail.

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397911

By O_Pablo - Mon Dec 10, 2018 5:52 pm

- Mon Dec 10, 2018 5:52 pm #397911

Any news about solving this problem?

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397912

By Marton Day8 - Mon Dec 10, 2018 7:06 pm

- Mon Dec 10, 2018 7:06 pm #397912

Hello Pawel,

Sorry, now I see your latest mail, it has avoided my attention. The Crash log doesn't show Maxwell plugin related part now.... which is strange. I have to contact Graphisoft first.

Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397915

By O_Pablo - Mon Dec 10, 2018 9:50 pm

- Mon Dec 10, 2018 9:50 pm #397915

I sent you report from today archicad crash.

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB

Re: Archicad 22 4023 crashed when try to Maxwell Fire start#397916

By O_Pablo - Mon Dec 10, 2018 10:45 pm

- Mon Dec 10, 2018 10:45 pm #397916

Yes, whenever I try to use Maxwell's fire.
Regardless of whether I am working in an existing project, or whether I'm starting to draw a new one (eg 4 walls) in the original archicada master file.
I checked this on all computers in the 3-pc lab, we've already gone to Mojave and archicada build 4023, and it's the same for everyone.
The grass is of course turned off.

Best Regards,
Pawel
MBP 15" mid 2015 | 2.8 GHz Intel Core i7 | 16 GB | AMD Radeon R9 M370X 2048 MB