Plugin not loading in SU2016

Plugin not loading in SU2016#390169

By Maverick - Tue Feb 09, 2016 5:16 pm

- Tue Feb 09, 2016 5:16 pm #390169

Just downloaded SU2016 64Bit build 19912
Installed and ran it, works fine.

Downloaded Maxwell for Sketchup 3.2.5
Ran as admin, it completes without errors

Ran SU2016, no plugin menu, no reference to Maxwell that I can find anywhere.

Where do I go from there?

Re: Plugin not loading in SU2016#390170

By JDHill - Tue Feb 09, 2016 6:13 pm

- Tue Feb 09, 2016 6:13 pm #390170

Does Maxwell for SketchUp appear in Window > Preferences > Extensions?

Next Limit Team

Re: Plugin not loading in SU2016#390171

By Maverick - Tue Feb 09, 2016 6:14 pm

- Tue Feb 09, 2016 6:14 pm #390171

Edit: Yes, it does, and it's ticked. It's listed as "maxwell" only, though.

Re: Plugin not loading in SU2016#390172

By JDHill - Tue Feb 09, 2016 6:23 pm

- Tue Feb 09, 2016 6:23 pm #390172

That is strange; there should be a Maxwell for SketchUp entry in Preferences > Extensions, and when it is enabled, there should be a Maxwell item in main menu > Extensions, and also in View > Toolbars. What (files & folders) do you see if you open Explorer, and in the address bar, type:

%programdata%\SketchUp\SketchUp 2016\SketchUp\Plugins

Next Limit Team

Re: Plugin not loading in SU2016#390173

By Maverick - Tue Feb 09, 2016 6:25 pm

- Tue Feb 09, 2016 6:25 pm #390173

maxwell folder

maxwell.rb
maxwell.uninstall.dat
maxwell.uninstall.exe

Re: Plugin not loading in SU2016#390174

By Maverick - Tue Feb 09, 2016 6:27 pm

- Tue Feb 09, 2016 6:27 pm #390174

I just downloaded and installed the latest beta. Should I download the latest "official" version and to the beta on top?

Re: Plugin not loading in SU2016#390175

By JDHill - Tue Feb 09, 2016 6:28 pm

- Tue Feb 09, 2016 6:28 pm #390175

No, that is never necessary. However, I am able to reproduce the described behavior if I change Preferences > Extensions Policy to Identified Extensions Only. So far, it is necessary to set this to Approve Unidentified Extensions, or Unrestricted.

Next Limit Team

Re: Plugin not loading in SU2016#390176

By Maverick - Tue Feb 09, 2016 6:29 pm

- Tue Feb 09, 2016 6:29 pm #390176

I checked that, it was already at "unrestricted".

Re: Plugin not loading in SU2016#390177

By JDHill - Tue Feb 09, 2016 6:37 pm

- Tue Feb 09, 2016 6:37 pm #390177

Hmm, so far, that is the only way I'm able to reproduce this. I'll try some other things, and let you know if I find anything. In the meantime, the only things I can recommend are uninstalling the plugin, turning off any anti-virus/malware software, which could interfere with the download or installation, downloading fresh and installing, and seeing if it helps.

Next Limit Team

Re: Plugin not loading in SU2016#390178

By Maverick - Tue Feb 09, 2016 6:42 pm

- Tue Feb 09, 2016 6:42 pm #390178

Just tried that, no luck.

I also tried to set Extension policy to "Approve" and it list maxwell as loaded, but again "maxwell", not the proper "Maxwell for Windows".

Re: Plugin not loading in SU2016#390179

By JDHill - Tue Feb 09, 2016 7:43 pm

- Tue Feb 09, 2016 7:43 pm #390179

That is actually expected, because until the plugin is loaded, SketchUp does not know it is named Maxwell for SketchUp -- it only knows there is a maxwell.rb file in the plugins directory, which might be a plugin.

Next Limit Team