[philip99]

3.0 Floating , crash on win32 bits on my home laptop, works on office destop win64
I am using same MXS file at home I used at office

Philip

[Mihai]

Running out of RAM?

[philip99]

Mihai
I see 4 GB in my laptop, is it enough to run v3.0 ?
I dot know if I can add more memory
Philip

[juan]

The amount of RAM needed for rendering depends on the scene (polygons count, texture count, if you have pretessellated displacement or subdivision surfaces, etc) output resolution, multilight settings, etc. 32 systems only can address 4Gb and that is a theoretical limit because in practice you might start getting problems with applications that need more than 1.5-1.8 Gb. Upgrading to 64 bits is really recommended in that cases.

[Mihai]

I thought the default limit for 32b systems is 2GB per application? Which could be turned to 3GB with a special switch.

But in any case Philip, you need to start using a 64b OS if you want to do 3D. You might as well be using Win95....

[juan]

Yes, sorry, I meant 1.5-1.8Gb. In windows 32 the limit per process is 2Gb unless you do that hack you were talking about. (4Gb is the theoretical limit of memory that can be addressed in a 32 bits system, that is not Windows specific).

[philip99]

Hi Mihai,
I have win 64 desktops at office all running fine at work, but at times I
need to prepare MXS files at home on my win 32 bit laptop, so I am ready
for the next day project at work.

so my simple question, is V3.0 suppose to run on win 32, or NOT
or you dont know ? V2.0 runs fine on win 32. I am not a computer IT
I see on my system info says 4.0GB memory, I asked a computer IT,
he say to ask software supplier NL what is the minimum requirement
to run V3.0 . knowing this information will help me and other users on
the forum, if there are any using win 32bits.
And I don't want to invest more money on a new computer if I can manage
to wok on this one for now.

I hope to get help from the forum from someone
thanks,
-Philip

[Mihai]

But, does Maxwell crash when you try to open it, or does it crash when you try to render that file? Does it render any other file, make a quick test with a cube?
We are trying to say that the same scene that renders in your office computer, maybe doesn't render in your home laptop because on your home laptop Maxwell (or any other application) can't use more than around 2GB of RAM, NOT because Maxwell V3 can't run on win32 systems.

[philip99]

Mihai
that means maxwell 3.0 shoul be able to run on win 32
there are many people still using win 32.

I have reinstalled 3.0 & licence manager, all installed
properly. I am able to start a new file with a simple cube
as you suggested. And able to fire render it. But when I start
the render, this is the message I get.(see attached file)
may be licence manager bug ? will the program start if it was
memory issue ?

many thanks for a quick response
-Philip

[Mihai]

Ok, so that means that even if you simply double click Maxwell.exe from the install folder - it crashes like that? Or does it crash only when it starts to render something? If it opens ok, can you check please in Console if you get any error messages?

[juan]

properly. I am able to start a new file with a simple cube
as you suggested. And able to fire render it. But when I start
the render, this is the message I get.

Could you please check you have writing permissions in the output folder? What happens if you open maxwell.exe, load one of the existent scenes (i.e C:\Program Files\Next Limit\Maxwell 3\library\scenes\cornell.mxs), change the MXI& Image outputs to "My documents" and hit render?

Thanks,

[philip99]

hello,
-Maxwell 3.0 opens ok, fire render works ok, the path to save is on desktop folder ok,
where I have full rights to write & save
-task manager checked, no other program open, Norton antivirus disabled
-MXS file created in 3.0 with a simple cube

-when I start the render I get the error as posted picture.

-Is there any other test ??
-Philip

[juan]

Hi Philip,

Could you please follow exactly these steps?

1- Open Studio
2- Go to Menu/File/Library/Scenes/Cornell. Choose "Open".
3- Press the "Fire" button. If it does not crash, press it again to stop it.
4- Go to the Render Options panel and uncheck both the Image and MXI options so no output is saved.
5- Go to Menu/File/Save As.. and save it in your desktop. Does the crash happen now?
6- If it does not crash in the previous step, press the render button now, does it crash.

Thanks,

Juan

[philip99]

hello Juan
Huuum
back to computer school with flopy disks , took all the steps but
still crash when render.

BUT GOOD NEWS, I solved the puzel maxwell 3.0 will run on win 32

just rename or move v2.0 folder thats it,

Philip

[juan]

Thanks Philip, we will continue debugging it to understand what is going on. Maybe there was a corrupted file in that folder that was messing things up.