[jwiede]

There does not appear to be an OSX download of license manager. For OSX users who bought floating licenses (because they also have rendernodes), how are supposed to activate our licenses? When I run Maxwell, I get an error during the activation process about no license manager running, and instructions to "check the box to install license manager in the installer", but OSX MRv3 has no installer nor can I easily find a license manager in the v3 folder. Seems like a bit of a catch-22 for OSX floating-license users.

[Mihai]

Did you follow the instructions here? http://support.nextlimit.com/display/mx ... 9+licenses

Just start Maxwell after install and the license activator should pop up

[JDHill]

On OSX, the rlm server is in the Maxwell Render DMG: mount the DMG and see step 4, "Install RLM server."

[jwiede]

Did you follow the instructions here? http://support.nextlimit.com/display/mx ... 9+licenses

Just start Maxwell after install and the license activator should pop up

I did, but the activator just complains about the license server not running. I don't see anything about how to actually get the license server running on OSX.

[Mihai]

The RLM license server installer is in the disk image. You can execute from there, without copying it. Did you do that?

[JDHill]

It works like this:

• 1. Mount maxwell_render_3_0_0.dmg.
  2. Double-click "RLM server installer.app".
  3. A dialog box pops up:
  
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  "RLM server will be installed at path: /Users/Shared/NextLimit/rlm_nl".
  
  [Continue][Cancel]
  

  4. Click Continue and enter your password to authorize the install.
  5. Another dialog box pops up:
  
  Code: Select all

  Installation Complete
  
  RLM server installed at path: /Users/Shared/NextLimit/rlm_nl
  Configuration file at path: /Library/LaunchDaemons/com.nextlimit.maxwellrlm.plist
  
  [OK]

  6. Click OK; a final dialog box pops up:
  
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  Installation Complete
  
  You should restart the computer for the changes to take effect.
  
  [OK]

[jwiede]

Once I realized it was on the disk image, I tried to install it, but it complained about already being installed (I have RFRK which apparently installed it already). I tried loading the new .lic file into the existing install, but it wouldn't work. Finally, I just temporarily renamed the existing /users/Shared/NextLimit folder to NextLimit_old, and the install ran file.

After rebooting everything seems to be working now for MR3, but now I'm concerned I've screwed up my ability to use RFRK. How can I re-install the old RFRK license into the new RLM lm install?

BTW, the licensing instructions are wrong in multiple places w.r.t. OSX install and so forth. Even the dialog in the license activator makes reference to "selecting the checkbox to install the RLM license manager", which isn't valid for OSX. I was okay once JD pointed me to the image on the DMG -- it was off-screen initially, so all I saw was the "drag the folder" part and based on past use presumed that was all there was there. Still, other Mac floating-license users are definitely going to have the same issues, I suspect.

A clear, detailed set of Mac-specific license manager install/activation instructions is needed. Also, it'd be nice if the licensing troubleshooting page were something more than "page not found" in the release notes. Finally, for folks like me with pre-existing RLM license manager installs on OSX, instructions on how to add a new, unactivated MR3 license into the existing config (or to install the new lm version upgrading existing, and then activate MR3) is needed, as it is now, the docs are really unclear in that situation.

JD, Mihail, thanks for the help with this!