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Cannot get license to work - solved
Posted: Tue Jun 21, 2011 3:28 pm
by raja
Hello,
Installed maxwell 2.5.1 on new pc with windows 7, but cannot install the license.
I pasted the license info, as it asked... but nothing happens after clicking ok.
any idea how to make it work?
regards,
raja
Re: Cannot get license to work
Posted: Tue Jun 21, 2011 4:51 pm
by brodie_geers
where exactly did you paste the license file to?
-Brodie
Re: Cannot get license to work
Posted: Tue Jun 21, 2011 7:13 pm
by raja
Hi Brodie,
here:
help> license info - that opens license window> add - that opens "paste your license info here" window.
copied the license data from old license.dat file.
brodie_geers wrote:where exactly did you paste the license file to?
-Brodie
regards,
raja
Re: Cannot get license to work
Posted: Tue Jun 21, 2011 9:55 pm
by JDHill
Afaik, for Maxwell 2.x, you get license data as text in an email from NL (you might try searching your inbox for the string "MAXWELL2 LICENSE DATA STARTS HERE"); that is what you should paste in the box. When you do that, I think that Maxwell should write a license.txt file with this data in your /documents/Maxwell directory. It should also work if you create a license.txt file with this data in your MAXWELL2_ROOT directory.
Re: Cannot get license to work
Posted: Tue Jun 21, 2011 10:19 pm
by brodie_geers
this might be a stupid question but when you say you pasted the info from the "old license.dat file" you are talking about a v2.x license right? If you're trying to copy a 1.x license in there it won't work.
-Brodie
Re: Cannot get license to work
Posted: Wed Jun 22, 2011 11:38 am
by raja
pff... simple when you know it:
Text from version 1 lisence.txt file works, the file is located in >my documents>maxwell !!
I did not know that, and one cannot find it with basic file search on windows.