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I would like to send a file to NL for trouble shooting

Posted: Fri Aug 13, 2010 8:27 pm
by Asmithey
Hi,

I have a project in which the textures are exporting very slowly when my symbols/ instance layers are turned on. This happens when exporting from From-Z to Maxwell Render. When the symbols/ instance layers are turned off, the textures export instantly. It takes about 40 min to export the textures with the symbol layers on. You can only test this if you have Form-Z to do the export from.

The objects export instantly.


Aaron

Re: I would like to send a file to NL for trouble shooting

Posted: Mon Aug 16, 2010 12:08 pm
by dariolanza
Hello Asmithey,

Does this happen to all the scenes with instances? or just with some specific one?

If you want to send us your scene for testing it, send it to out Technical Support Department, using the email form from our website (on the Login tab).

Please keep the scene as much simple as possible, a plain cube object with some instances could be enough, and test if that problem appears there.

We'll try to find where the problem is.

Greetings

Dario Lanza