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where can i find the crash dump file ?Mihnea Balta wrote:Does it always crash when exporting a certain mxm? Can he send the crash dump file as described in the "Bug posting guidelines" thread?
(Windows) Send us the crash dump file. If the software crashes, don't close the crash window immediately. Keep it open, go to Start -> Run, type %temp% and hit enter. This will open your temporary directory. Look for a file with the ".dmp" extension. If there are several, sort them by date and pick the newest. Copy this file somewhere so you can send it to us later. You can close the crash window now; the dump file will be automatically deleted from the temporary directory.
i have tried but the system doesnt make it possible to copy the dump file because in use... i could only copy the "edd5_appcompat.txt"Mihnea Balta wrote:As I said, it is described in the Bug posting guidelines thread.
(Windows) Send us the crash dump file. If the software crashes, don't close the crash window immediately. Keep it open, go to Start -> Run, type %temp% and hit enter. This will open your temporary directory. Look for a file with the ".dmp" extension. If there are several, sort them by date and pick the newest. Copy this file somewhere so you can send it to us later. You can close the crash window now; the dump file will be automatically deleted from the temporary directory.