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Help Please! studio crashes on open of any file!
Posted: Sat Jan 10, 2009 1:29 am
by Gary
Hello:
Pushing up against a deadline and MXS file I try to open in studio crashes studio when loading data.
I have reinstalled studio and it did not help. I have tried loading old files and same problem on some but not all.
File opens fine in MXCL. It is a large multilight file— 353 MB MXS. I have 8 gigs ram in machine.
MAC os X 10.5.4
Maxwell studio 1.7.1
form Z plug in
Any help is appreciated. Slight panic setting in...
Thanks,
Gary
Posted: Sat Jan 10, 2009 2:32 am
by Gary
not sure how to decipher this but it appears the crash is in thread o:
Process: mxstudio [564]
Path: /Applications/Maxwell/mxstudio.app/Contents/MacOS/mxstudio
Identifier: com.nextlimit.mxstudio
Version: ??? (1.7)
Code Type: X86 (Native)
Parent Process: launchd [82]
Date/Time: 2009-01-09 16:28:57.863 -0800
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000003ee70000
Crashed Thread: 0
Thread 0 Crashed:
0 com.nextlimit.mxstudio 0x000ef4d2 MxsReader::readMatrixAndAttributesOfObject(MaxwellObjectsTreeItem*, Cmaxwell::Cobject) + 3296
1 com.nextlimit.mxstudio 0x000f8476 MxsReader::readGeometry() + 3858
2 com.nextlimit.mxstudio 0x000fa688 MxsReader::readScene(bool const&, bool const&) + 1334
3 com.nextlimit.mxstudio 0x000614d6 MainApp::loadGeometryFile(QString const&, bool) + 560
4 com.nextlimit.mxstudio 0x000d69b7 main + 2093
5 com.nextlimit.mxstudio 0x000026e6 _start + 216
6 com.nextlimit.mxstudio 0x0000260d start + 41
Gary
Posted: Sat Jan 10, 2009 6:01 am
by ishook
reinstall?
Posted: Sat Jan 10, 2009 7:13 am
by Bubbaloo
I have reinstalled studio and it did not help.
Posted: Sat Jan 10, 2009 7:22 am
by Bubbaloo
I'm not familiar with the FormZ plugin. Are you performing actions in MXST that are not available in FormZ? Why not render from the plugin? Can you try re-exporting the MXS file from the plugin?
That's a huge file, are you using MXST 64 bit. (Probably a stupid question, but needs to be asked...)
I saw that a new FormZ plugin was released. Are you using it, and if so can you revert back to the last one?
Some bad RAM?
Running out of RAM?
I hope you get it solved!
Posted: Sat Jan 10, 2009 8:11 am
by Gary
Thanks for the tips— no solution yet.
I am only trying to use studio to do a clean Pack and Go so I can upload to a renderfarm.
Am running the new plug in and will try reverting. Am not running out of ram...
Thanks,
Gary
Posted: Sat Jan 10, 2009 9:09 am
by Gary
totally pulling hair now... texture map settings are no longer being followed on files that were rendering fine before...
Posted: Sat Jan 10, 2009 11:12 am
by JTB
Problems with studio and VISTA64 too... when I click on the screen, MXST crashes...
Posted: Sat Jan 10, 2009 3:36 pm
by jespi
Hi Gary,
I'm almost sure that your issue is related to the video driver( I've experienced that problems before). I have seem that you are running 10.5.4 but the last mac osx build is 10.5.6, so I think that if you update to 10.5.6 problems will disappear. Are you using Nvidia's graphic card?. I recommend you always update mac osx because the graphic drivers are within that updates.
Hope that makes sense,
José
Posted: Sat Jan 10, 2009 4:46 pm
by Bubbaloo
JTB wrote:Problems with studio and VISTA64 too... when I click on the screen, MXST crashes...
Doesn't happen here.
Posted: Sat Jan 10, 2009 10:12 pm
by Stinkie7000
jespi wrote:Hi Gary,
I'm almost sure that your issue is related to the video driver( I've experienced that problems before). I have seem that you are running 10.5.4 but the last mac osx build is 10.5.6, so I think that if you update to 10.5.6 problems will disappear. Are you using Nvidia's graphic card?. I recommend you always update mac osx because the graphic drivers are within that updates.
Hope that makes sense,
José
Good tip, thanks.
Posted: Sun Jan 11, 2009 3:14 am
by rusteberg
Gary, I was having the same kind of issue not too long ago. (oddly enough it happened in the evening on a Friday as well)
I just deployed the mxs that opened fine in mxcl and had to put all image maps in same directory..... painstaking, but it met deadline. I feel your pain.
Posted: Wed Jan 14, 2009 6:13 am
by Gary
Just a follow up to the problems I was experiencing—
1. the sole reason I was wanting to open the MXS in studio was to do a pack and go, as I was then uploading the files to a render farm.
2. I ended up manually, carefully, assembling all referenced files/images and was able to render successfully.
3. Having assembled all referenced images, I just tried re-opening the MXS files in studio, now that all referenced files were in the same folder as the MXS (as Rusteberg suggested... thanks). To my surprise, the first 2 MXS files I tried worked. But I have since tried reopening them and others and now only one of them will open???
Thanks for all of the suggestions.
regards,
Gary