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Customer Portal links giving blank white page?

Posted: Tue Sep 13, 2016 3:58 am
by jwiede
I'm running MacOSX 10.11.6, seen same results with Safari 9, Firefox 48 and current Chrome: No matter what I do, when I attempt to access the Customer Gateway (via link at Maxwell website, favorite, whatever) all I wind up seeing is blank white page, with no login form presented, nor any indication of why it wasn't. The browser console doesn't show anything particularly interesting, other than a warning saying "Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead". I see the same result regardless whether coming from Maxwell or RealFlow side, but oddly, can download demos using the links provided in email without problem.

First off, is anyone else having difficult accessing the Customer Gateway similar to what I'm seeing? Second, does anyone know a workaround or fix to resolve this issue?

Thanks!

Re: Customer Portal links giving blank white page?

Posted: Tue Sep 13, 2016 8:21 am
by T0M0
Same here. (Opera 39)

Re: Customer Portal links giving blank white page?

Posted: Tue Sep 13, 2016 8:39 am
by Tea_Bag
Same here for Windows 10 using Firefox 48 - Might be due to NL updating the login area for Maxwell V4

Re: Customer Portal links giving blank white page?

Posted: Tue Sep 13, 2016 12:13 pm
by T0M0
Check portal now :shock:

Nice :)

EDIT:

Looks like we will be able to track history of own reports in new customer portal. Finally.

Re: Customer Portal links giving blank white page?

Posted: Tue Sep 13, 2016 8:29 pm
by paulo
still broken, i don't see my free upgrade to 4 button :)

Re: Customer Portal links giving blank white page?

Posted: Wed Sep 14, 2016 8:26 pm
by will
paulo wrote:still broken, i don't see my free upgrade to 4 button :)
ha,good one