[Daniel Kerbler 20190926093923]

Hi,

I just installed v5 on a new laptop. (win 10 / MSI creator 17 / i7 11800H / RTX 3080 16GB)

Got the license hostID updated (thanks to support)

But I can't start maxwell render successfully. Neither by clicking on the icon or by starting from within Rhino (the license I have is for Rhino)

The whindow briefly pops up, but the interface never shows(stays blank white) and closes again, without any error message.

I cannot start the material manager either. Nothing happens.

However I can start the node (which states license is active)

Any clues much appreciated. I also wrote to support but maybe someone has an idea also?

cheers,
Daniel

[choo-chee]

first try to run as an administrator, sometimes it helps.
second I think you might be missing a DLL that sometimes you have to install all sort of libraries (I've used in v.4 as written in the help manual).

[Daniel Kerbler 20190926093923]

thanks.

yeah.. support got back to me and it was about a .dll that was out of date.

Seems to be related to latest installs of win 10