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Maxwell, Studio and the MXED closes right after clicking the icon on new Windows computers. [SOLVED]

Posted: Fri Sep 03, 2021 1:34 pm
by Forum Moderator
If you are experiencing this problem, it could be an issue we are detecting on new computers running on Windows.
The problem could be related to the common libeay32.dll library included with Maxwell when the system uses a newer version than the one provided by Maxwell.

Please follow these instructions to solve it:
  • Go to the Maxwell installation folder and locate libeay32.dll file.
  • Rename it to libeay32.dll00 (we are disabling it by doing this).
  • Try to open Maxwell Render now. If it opens fine, we have located the problem. Even though it opens, there will be some internet-related services like the Cloud render, the License Activator and the Online Material Gallery that won’t work at the moment.
  • Let’s replace the one included with Maxwell with another one from your system. Most probably, you will find it in this folder in your system: C:\Program Files\Microsoft Office\root\Office16\ODBC Drivers\Redshift\lib\OpenSSL64.DllA
  • Find the file in that folder and copy it into the Maxwell installation folder
  • Maxwell should still open now but all the services mentioned before should be working fine.
If you cannot find it in that path, you can make a search in your system or you can download it from this link: ... QpLQjAmrtz

We are sorry for the inconvenience and hope this helps.

Best wishes,