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No EXR support?

Posted: Mon Apr 19, 2021 7:34 pm
by itifonhom
Hi there all.
Installed version 5.2 the other day and noticed that, every time I use an .EXR image as a reflection channel HDR, I get an error message. I use Maxwell since version 3 and used EXRs all the time but that doesn’t seem to work any more. Am I doing something wrong here or Maxwell won’t work with EXRs?

Re: No EXR support?

Posted: Tue Apr 20, 2021 9:22 am
by luis.hijarrubia
We didn't drop EXR support. What's the error message?

Re: No EXR support?

Posted: Tue Apr 20, 2021 4:31 pm
by itifonhom
“ 1. exception @ startRender
2. startRender returned -1 “
I get this at Fire. By the time I replace the .EXR with .hdr, it goes on rendering as usual.

Re: No EXR support?

Posted: Tue Apr 20, 2021 5:28 pm
by luis.hijarrubia
Uh, really not much information there . Can you open a support case and send that EXR so we can check if it's something wrong in there?

Re: No EXR support?

Posted: Tue Apr 20, 2021 6:10 pm
by itifonhom
Will do, thank you!