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Dear All,

I installed Maxwell Studio 4.0.1.1 with folating license on two computers and works properly.
But when I try to install the photoshop plugin 4.0.0.5 I receive the attached error message. I'm using an account with administrator privileges. If I ignore the error and complete the installation, the application goes in error and says me cannot find the MXI.8BI file
Someone can you help me?
Thanks in advance.

Michele.

This error can appear when the previous installed plug-in is being used. Is Photoshop opened?

Hi Brany, it isn't open and I uninstalled the previous version of the plug-in before to install the new one.
thanks

Did you tried to remove C:\Program Files\Adobe\Adobe Photoshop CS6 (64 bit)\\Plug-ins\File Formats\MXI.8BI by hand? For some reason it seems that the MXI.8BI file is being used for someone. Did you try to reboot the computer and then install the plug-in?

I've tryed now: in this way I didn't receive the installation error, but when I try to open a MXI file on photoshop I received the attached error message.
One addional information: the error occur when I try to open a file created with Maxwell V4, if i open a file created with the V3 works properly.
Thanks in advance if you can help me, bye.

In this case the main reason to get this error is that the maxwell version used to generate the MXI is newer than the version of the plug-in.

There is a 4.1.0.1 version of the plug-in available. Please try it.