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After I installed the lastest version plugin for revit, Revit sometimes would crash after Maxwell render starting render or export to Maxwell Studio. (I mean that only Revit crashed but Maxwell render or Maxwell studio can still work )

It happened in both situations CPU /GPU render

Could anyone help me?

Tks

Hello,

Is it happening with some specific project files, or with any kind of scene?
Is it a repeatable crash or random crashes?

Márton

1. I used the Sample Architecture Project In Revit

2. I think it's a random crashes.

I can not reproduce the crashes here.

Do you use Revit 2018? What happens exactly? You open the scene, don't change anything just click on FIRE and it crashes? And it crashes also when you click on the open in Studio button too?

Márton

Marton Day8 wrote: ↑

Mon Aug 21, 2017 10:49 am

I can not reproduce the crashes here.

Do you use Revit 2018? What happens exactly? You open the scene, don't change anything just click on FIRE and it crashes? And it crashes also when you click on the open in Studio button too?

Márton

Yes, I used Revit 2018

I just opened the scene and click on render or Export MXS button, it can start the Render Window or export well, but next sec. my revit just crashed..............

And you use plugin version
4.1.3

and Maxwell Render version
4.1.1.1

right?

Maybe you have changed something in the Render Parameters settings or int the plugin preferences?

and it doesn't crash with the previous plugin version?
(Sorry for asking these but I have to understand why it is happening there and difficult to find the grip on this problem.)

Márton

Hi,
Just a wild guess: could it be happening that the output folder is protected or maybe it's trying to overwrite a protected file? Is there any backup or sync program like Dropbox, Gdrive or Onedrive working in the background that could be temporarily blocking the output file?
If there is any, I would try to turn it off and export again, just to check.

Best,
Fernando

I think I can reproduce the crash now.

It happens when the plugin log message window shows up (so in case there is a scene which produces warning messages during export -> in this case the missing ies files) and Revit is not the actual front window.

Is it what is happening there? You start the export and during export you switch to another app?

Márton

Marton Day8 wrote: ↑

Tue Aug 22, 2017 10:57 am

It happens when the plugin log message window shows up (so in case there is a scene which produces warning messages during export -> in this case the missing ies files) and Revit is not the actual front window.

Yes, sometimes it crashed in this situation.

So, I can't switch to another app then Maxwellrender exporting?

This is a tricky bug because it happens inside Revit not inside the plugin.

So I had to change the code to avoid this Revit bug.

Please test this version (overwrite the original file)
https://www.dropbox.com/s/8h5tuv9zev0c4 ... 8.zip?dl=0

Márton

Marton Day8 wrote: ↑

Wed Aug 23, 2017 9:55 am

This is a tricky bug because it happens inside Revit not inside the plugin.

So I had to change the code to avoid this Revit bug.

Please test this version (overwrite the original file)
https://www.dropbox.com/s/8h5tuv9zev0c4 ... 8.zip?dl=0

Márton

Tks Marton

but....... it would show this error after I cover the original one



BTW, I test another sample file "rac_advanced_sample_project"

The auto-converted materials issue appear again (see ceiling and the yellow wall)

I have forgotten that it is not enough to change only one file.

here is the new build with installer:
https://www.dropbox.com/s/3kjy63ejw1xnm ... 3.zip?dl=0

Could you send me those walls? (which are yellow but should be something different)
I don't need the full scene just the geometries with the wrong looking materials.
I have to check which material component went off.

Márton

Pls check the link:

https://1drv.ms/u/s!An2uYV0CJNtxgrBx6KwRfId8fxE9Og

https://1drv.ms/u/s!An2uYV0CJNtxgrBwGPzW0yARN05zPg

Could you link the original Revit materials too?

I can not see these materials in my Revit library, and I have to see what is the original source.

Thanks,
Márton

Marton Day8 wrote: ↑

Thu Aug 24, 2017 11:30 pm

Could you link the original Revit materials too?

I can't find the way to export the material from Revit

So I just put the file here:

https://1drv.ms/u/s!An2uYV0CJNtxgrMo-xqTWgrh3Kglcg

the issue materials name are

Paint - Golden Wheat
Plasterboard