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Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Fri Nov 30, 2018 1:40 pm
by O_Pablo
I just upgrade my Archicad 22 to 4023 build. Unfortunately when I try to run Maxwell Fire, Archicad is crash. Eksport to Maxwell Studio working fine.

Regards
Pawel

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Fri Nov 30, 2018 2:02 pm
by Marton Day8
Hello Pawel,

Important questions:
- Do you use Maxwell FIRE in CPU mode (or GPU)?
- What are your system specs? (win or OSX , some basic machine information)

Thanks,
Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Fri Nov 30, 2018 3:05 pm
by O_Pablo
Hi Marton,
I use the latest version of macOS Mojave on MBP 15 ", mid-2015, 2.8 GHz Intel Core i7, 16 GB 1600 MHz DDR 3. As you know, Apple does not support the Nvidia GPU required by Maxwell.

Regards
Pawel

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Fri Nov 30, 2018 6:34 pm
by Marton Day8
Yes, I just wanted to check if it is not the 2013 macbook pro which hade NVidia card (I have that one)

Could you send me the crash log from the Console app?

Thanks,
Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Sat Dec 01, 2018 11:33 am
by O_Pablo
I sent you GSReport file & Apple console crash file by mail.

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Mon Dec 10, 2018 5:52 pm
by O_Pablo
Any news about solving this problem?

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Mon Dec 10, 2018 7:06 pm
by Marton Day8
Hello Pawel,

Sorry, now I see your latest mail, it has avoided my attention. The Crash log doesn't show Maxwell plugin related part now.... which is strange. I have to contact Graphisoft first.

Márton

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Mon Dec 10, 2018 9:50 pm
by O_Pablo
I sent you report from today archicad crash.

Re: Archicad 22 4023 crashed when try to Maxwell Fire start

Posted: Mon Dec 10, 2018 10:45 pm
by O_Pablo
Yes, whenever I try to use Maxwell's fire.
Regardless of whether I am working in an existing project, or whether I'm starting to draw a new one (eg 4 walls) in the original archicada master file.
I checked this on all computers in the 3-pc lab, we've already gone to Mojave and archicada build 4023, and it's the same for everyone.
The grass is of course turned off.