- Wed Oct 03, 2018 1:37 pm
#397697
I would rule out anything related to the licenses, as they are not constantly checked; only when Studio or Maxwell are started or when launching a render from a plugin.
I am constantly connected to internet and I guess most of the users are too; we would have gotten many reports from the users if that was a general problem caused by Studio itself. There must be something else related to either a particular setting in Studio or in your system that is causing that.
Could I check your studioprefs_v4.ini file? You should be able to find it in this folder: C:\Users\<username>\Documents\Maxwell
Or better, just close Studio, then remove or rename it and open Studio again. A new studioprefs_v4.ini will be created with default options; then check if it shows the same behavior.
Another option could be a security application trying to block Maxwell activity (but this doesn't sound very probable).
Please, let me know how it goes.
Best,
Fernando
I am constantly connected to internet and I guess most of the users are too; we would have gotten many reports from the users if that was a general problem caused by Studio itself. There must be something else related to either a particular setting in Studio or in your system that is causing that.
Could I check your studioprefs_v4.ini file? You should be able to find it in this folder: C:\Users\<username>\Documents\Maxwell
Or better, just close Studio, then remove or rename it and open Studio again. A new studioprefs_v4.ini will be created with default options; then check if it shows the same behavior.
Another option could be a security application trying to block Maxwell activity (but this doesn't sound very probable).
Please, let me know how it goes.
Best,
Fernando
Fernando Tella.
Customer Portal: https://portal.nextlimit.com
Documentation: https://nextlimitsupport.atlassian.net/ ... !spacehome
Other products from the company:
RealFlow: https://realflow.com/
Roombox: https://roombox.me/
Customer Portal: https://portal.nextlimit.com
Documentation: https://nextlimitsupport.atlassian.net/ ... !spacehome
Other products from the company:
RealFlow: https://realflow.com/
Roombox: https://roombox.me/