Everything related to Studio.
By philip99
#394759
Hello
please help
I just installed Mx 4.1.0.4 today & when I start, view port is blank.
when I opened a file still blank, no fire view also
thanks,
Philip
By luis.hijarrubia
#394852
We'll try to check with an intel integrated card on windows 10. Viewport is draw on graphic card, so let's check if we can reproduce it.

Also, what was the last version that was working fine for you?
By philip99
#394858
last ver 3 was fine till july 1st
4.0 should work in CPU mode ! as it says on NL site, its i5 HP, vertex buffer off
now I am stuck on both HP computers, we Jewelers are not computers experts !
we followed what install says.
By luis.hijarrubia
#394872
Yes, it works on CPU mode, but the viewport uses openGL (as it did on version 3), and the whole app (buttons, titles etc) uses openGL too and it's gpu accelerated. But just the same as it was on version 3. The only difference between versions at GUI is that V4 uses QT5 instead of QT4 (update of GUI libraries). It's the first time we see that problem, and we cannot reproduce it here. Please contact through support to see if we can do some kind of remote desktop or something to see what is wrong there.
User avatar
By Forum Moderator
#394882
Hi,
I wonder if Intel drivers are installing OpenCL libraries...

Could you try installing this Intel OpenCL runtime?
http://registrationcenter-download.inte ... _setup.msi

Cheers!
Fernando
By philip99
#394888
..to let you know, when I run render, cpu mode, it does render, but always blank viewport

----The only difference between versions at GUI is that V4 uses QT5 instead of QT4 (update of GUI libraries)-----

this seems is the problem , I dont know much QT5 VS QT4,


----- Could you try installing this Intel OpenCL runtime?
http://registrationcenter-download.inte ... _setup.msi -----

I tried, it says Intel HD graphics driver installed, cannot install OPEN CL
I don't know if I should uninstall HD driver to install OpenCL
:( :(
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