- Thu Jul 19, 2018 10:31 am
#397391
I dont have maya but i had to pick something (this is also a very bad forced thing to do to your customers especially because you just cut off the support for the software i was paying for, without further notice, but okay i understand, Softimage is EOL ok fine). After some time i was about to get hired for some jobs in a studio that had 3ds max and maxwell requirements. I never used Maya + maxwell in my whole life because i dont have it, so you can say that the license i got forced to pick during the V4 price change/upgrade was completely useless to me.
I asked NL to swap my Maya license with 3ds max one, bare with me the price is EXACTLY the same. They wouldnt lose a single cent if they agreed to do so, and i asked them JUST for once and for all. They refused.
Now while is their prerogative to say yes or no, could you please explain to me what harm that would have done considering 1) the disaster they have made with the new policy 2) the price of the licenses was the same 3) i asked for once only, not that you would change software plugin license every day.
Another company would have probably agreed to that. Bottom line, i feel like they dont even care and they do not treat customers very good to be honest.
dont let me started to the v3>v4 price and plugin update disaster.
And that is another thing i dont like about NL. After a price change policy disaster, after cutting off plugins, in my case when i bought V4 upgrade you were asked to pick a software of your choice beside Maxwell Studio licence. I dont use bilions of softwares, i have license for some, i'm a freelancer, so when i got asked which software i wanted the "plugin" for, i had to pick one. And i picked Maya just because i thought eventually some studios would use that more often.
I dont have maya but i had to pick something (this is also a very bad forced thing to do to your customers especially because you just cut off the support for the software i was paying for, without further notice, but okay i understand, Softimage is EOL ok fine). After some time i was about to get hired for some jobs in a studio that had 3ds max and maxwell requirements. I never used Maya + maxwell in my whole life because i dont have it, so you can say that the license i got forced to pick during the V4 price change/upgrade was completely useless to me.
I asked NL to swap my Maya license with 3ds max one, bare with me the price is EXACTLY the same. They wouldnt lose a single cent if they agreed to do so, and i asked them JUST for once and for all. They refused.
Now while is their prerogative to say yes or no, could you please explain to me what harm that would have done considering 1) the disaster they have made with the new policy 2) the price of the licenses was the same 3) i asked for once only, not that you would change software plugin license every day.
Another company would have probably agreed to that. Bottom line, i feel like they dont even care and they do not treat customers very good to be honest.
dont let me started to the v3>v4 price and plugin update disaster.