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Maxwell 4.2 rendering the file but not saving the pic
Posted: Sat Feb 10, 2018 6:43 pm
by Q2
hi there, i ran into the above mentioned problem. i can render the files but maxwell render does not save the picture, even when i open the finished mxi in maxwell render i can not save it! any ideas?
Even saving in different file formats is NOT working. Local or Network, does not matter! And on WIN X it just crashes Maxwell render after pushing save altogether.
What da hell?
Thanks Q
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Tue Feb 13, 2018 8:36 pm
by Forum Moderator
Hi Q,
Did those mxi files come from a failed network merge by any chance?
I just got a similar report from another user and that was the case.
Could you try a normal render straight out form Maxwell without involving the network?
Regards,
Fernando
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Tue Feb 13, 2018 10:17 pm
by Q2
hi fernando,
nope, they did not come from a failed network merger, at least i did not get any error messages and all 100 files rendered just fine like before.
i can try to do a normal render tomorrow, keep you updated...
cheers
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Wed Feb 14, 2018 3:37 pm
by luis.hijarrubia
There's an error opening mxi to save image. We will release a patch on this asap.
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Wed Feb 14, 2018 3:41 pm
by Q2
THANKS FOR THE HEADS UP!!!!
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Mon Feb 19, 2018 11:28 pm
by Q2
any news on a timeframe yet?
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Tue Feb 20, 2018 11:41 am
by luis.hijarrubia
We are on testing time for that patch. So I expect something like this week or next week for the release.
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Tue Feb 20, 2018 12:09 pm
by Q2
Thanks, and good luck

Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Tue Feb 20, 2018 1:24 pm
by choo-chee
jumping in, if you fix an issue with saving files please try and fix the problem that you can't save a denoised image in 32 bit hdr (you get some black and white crap, as I've mentioned in another post here) ....
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Wed Feb 21, 2018 3:59 pm
by Artistus
choo-chee wrote: ↑Tue Feb 20, 2018 1:24 pm
jumping in, if you fix an issue with saving files please try and fix the problem that you can't save a denoised image in 32 bit hdr (you get some black and white crap, as I've mentioned in another post here) ....
Can you try EXR as a workaround?
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Thu Feb 22, 2018 9:10 am
by choo-chee
already did but it's corrupted, too.
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Thu Feb 22, 2018 11:55 am
by Forum Moderator
Hi Choo-chee,
I noticed that if the main image is saved as png, and you set the denoised as exr, the image comes out fine. It seems the problem is triggered when the main image is set to a 32 bits format.
I hope this helps.
Best,
Fernando
Re: Maxwell 4.2 rendering the file but not saving the pic
Posted: Thu Feb 22, 2018 1:46 pm
by choo-chee
hmmm gonna check it, however everytime I send a render the main image is 16 bit png anyway by default...and when i press
"stop", and try to save denoised as exr or hdr, image is corrupt.