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Maxwell for Revit always crash?!

Posted: Tue Oct 18, 2016 7:29 pm
by cosoli
1. I just tried V4 for Revit used the project I worked, and my pc always crashed when I used fire or render.

Image

2. I turned to try a sample of revit 2017 which made by Autodesk , but it also showed some errors.


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I just found that when Maxwell can't find the IES, it would showed this ERROR and can't use render or fire. :roll:

Re: Maxwell for Revit always crash?!

Posted: Tue Oct 18, 2016 7:30 pm
by Mihai
From the last error message it seems it's because you're trying to render at a resolution bigger than is permitted by the demo.

Re: Maxwell for Revit always crash?!

Posted: Tue Oct 18, 2016 11:01 pm
by Marton Day8
The IES file error is because Revit API passes an ies file during the export which doesn't exist (at least on my computer). For the next version I have changed this behavior, the plugin won't export the ies file if it can't find it.

Does it crash with GPU and CPU FIRE too?

In case it is only GPU than I believe it is some kind of memory problem.
In case it crashes with the CPU FIRE, it would be a great help if you could send me the scene.

Márton

Re: Maxwell for Revit always crash?!

Posted: Wed Oct 19, 2016 8:09 am
by cosoli
1.Yes, it crashed with GPU Fire.

2.Even I tried CPU , it still showed these errors:

TO render:

Image

Fire:

I7 6700 + GTX960 2GB

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Re: Maxwell for Revit always crash?!

Posted: Wed Oct 19, 2016 12:09 pm
by Marton Day8
I can not see the message on the top image, the image resolution is too low.

And I have sent you a pm.

Márton

Re: Maxwell for Revit always crash?!

Posted: Wed Nov 02, 2016 3:06 pm
by Marton Day8
Please check these issues with the next build (hopefully soon)

Should be fixed.

Some materials in the scene are a little bit off (Revit API can not read them), but otherwise it should work.

Márton

Re: Maxwell for Revit always crash?!

Posted: Sat Nov 05, 2016 7:40 pm
by cosoli
Thanks Marton

Now I can see all elements in the scene. (It can quickly open render window, but it took so long to open Fire window........about 7mins ??? :shock:..... FIRE is totally useless for now )

But would you fix material problem in the future? (how long?)

(For me it's just like a beta, your team should done this before you released.)

Be a customer, I would like to use it, not to debug it. (by the way, even now I still cant get my free upgrade........... :? )

Re: Maxwell for Revit always crash?!

Posted: Sun Nov 06, 2016 1:28 pm
by Marton Day8
7mins to open FIRE???? that sound very long.....

How does it happening?

This should work like this:
1) Plugin reads the scene from Revit
2) FIRE window opens
3) You see the FIRE progress indicator gradually increases (red-orange progress bar at the bottom of FIRE window).
4) FIRE starts.

Here the whole process takes about 1min (but I don't have your linked sub-scenes)

Which step takes so long time to finish on your computer?


About materials:
Are you referring to plugin material handling, or Maxwell material GPU limitations?

Márton

Re: Maxwell for Revit always crash?!

Posted: Mon Nov 07, 2016 2:42 am
by cosoli
1. It can open FIRE window quickly, but it stuck in this step "the FIRE progress indicator gradually increases (red-orange progress bar at the bottom of FIRE window)."

(It can also open in Maxwell Render and render quickly, just something wrong in FIRE............. :( )

2. Maxwell material GPU limitations

3.I saw my free upgrade was available before( when I was not sure to upgrade to V4 or not), but now, it is missing.......

4. I will re-link the file later

Re: Maxwell for Revit always crash?!

Posted: Mon Nov 07, 2016 3:58 pm
by Marton Day8
1. FIRE start process is really slow I can confirm - under studio is starts in a few sec... I will check what is wrong with that.
2. I am not the one how works with it, but I know it goes with high priority to solve.
3. Have you tried to contact next limit through the customer portal? (in case no, please do it.)

Márton

Re: Maxwell for Revit always crash?!

Posted: Mon Nov 07, 2016 5:23 pm
by cosoli
Thanks again Marton :)

(So I don't need to send you the rvt right?)

Re: Maxwell for Revit always crash?!

Posted: Mon Nov 07, 2016 5:53 pm
by Marton Day8
No, I don't need more files to see the problem, thanks.

Márton