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license wont load...

Posted: Fri Oct 30, 2009 6:45 pm
by Lynchon
Hi there,

I want to check how does mx2 work in my mac, so i took the license we have from the pc (window xp) and tried to load it into maxwell studio in the mac but it refuses to load.

license is placed in same folder as app, why isnt it working? i thought license were multiplattform.

thanks

Re: license wont load...

Posted: Mon Nov 02, 2009 12:27 pm
by Lynchon
any answer???? or idea????

Re: license wont load...

Posted: Wed Nov 04, 2009 6:26 pm
by sampson
have you tried copying and pasting the text in to a new license.txt file, sounds odd but try it just in case.

Re: license wont load...

Posted: Wed Nov 04, 2009 6:52 pm
by Lynchon
nop, it didnt work... its so strange because its exactly the same txt file. as i try to load it maxwell says the file has invalid information. Something to do with text mormat maybe????

Re: license wont load...

Posted: Thu Nov 05, 2009 12:37 pm
by nachob
You can also try to license inside maxwell application in the Menu: "Help->License Info..." and copying the text you received in the license e-mail inside.

If it doen't work contact with techdesk in your gateway account, adding your license text and we can check here.

I hope it helps,

nachob