Everything related to Maxwell Render and general stuff that doesn't fit in other categories.
#397926
(I have written support about this, but I am trying here too, since I need to get up and running - and I don't have premium support whatever that really means)

I have tried to Activate the license (V4) on the new machine, but can't. A dialog says to contact support. I suppose that's because tech has to release the license from the old host ID it's connected to. Is this correct? ...or is this something I can do on my own somehow?

Thanks
Anders
#398388
I have the same problem. I've never had trouble activating a license to a new machine until now. I put in a request for help about 4 days ago and have had no response.
Any ideas from anyone? I'm getting the connection error but I've turned off the firewalls in Win10 and shutdown malwarebytes. I'm on a new AMD system.
New Hardware Tests

2x Xeon X5650 O/C 4.0GHz Win 10 Benchwell 4.2.0[…]

Support.

Hello Mike, What can I help you with? Best, Fern[…]

I think it will be nice and simple to have an opti[…]

Metal Support for GPU Mac rendering?

And what about CPU engine ? It is still in devel[…]