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can't communicate with the nods

Posted: Tue Feb 18, 2014 9:45 pm
by dubir
Hi all
Please advise.
Just bought the Maxwell v3. I did the installation on the server computer. the problem is that the nods give me note:"Error getting license, returned code: Bad server hostname in license file" error.
really need help.
Thanks
Dubi

Re: can't communicate with the nods

Posted: Wed Feb 19, 2014 1:27 am
by Mihai
1. On each of your nodes, open the file C:\ProgramData\Next Limit\Maxwell\licenses\maxwell_license.lic in a regular text editor *See note below
2. In the single line it contains, it should mention either the name (the "hostname") or the IP of the computer running the RLM license server

This line tells Maxwell to which computer in your network to connect to in order to get a license. If that name is wrong, it won't be able to get a license.

So what does the line in the .lic file say? And what is the name or IP of the computer in your network where RLM is running?

*If you don't have that file in each of your nodes, then you need to license Maxwell, and choose the third licensing option when the license activator appears. ("I want to connect to an existing RLM server").

Re: can't communicate with the nods

Posted: Wed Feb 19, 2014 9:02 am
by dlscape
Hi there,

I'm having a similar problem. When using 2.7.2 I had the normal license with 5 rendernodes. I had the software installed on my mac and three other ubuntu render pc's. For some reason I could never get the mac to act as a rendernode, nor could I get it to run as the network manager / monitor, it just wouldn't see the ubuntu machines. I could however export MXS files from the mac to the ubuntu machines and run all three in a network collaborative render.

Yesterday I installed v3. What a mistake!! First of all it took me about two hours to get the license manager thingy to work. After reading many posts and scouring the web I find a post which says "on some machines you might need to restart in order for the license activator to work" - maybe this should be put in the instructions! Then I find that the sketchup plugin is sooo unstable it causes random crashes every few minutes, luckily fixed with the 3.0.1-rs update.

And finally I find that I can't get any of my ubuntu machines to find the mac and active the license! I'm seriously thinking about asking for a refund and going back to 2.7.2 which, even though it's now obsolete, did work.

Is there no way I can just type in a license into the ubuntu machines to get them working again? If not, then how do I get the license activator to recognise the mac? For some reason the ubuntu machines can see the mac on the network but can't connect to it. So should I be running the license activator server on the ubuntu machines instead of the mac? And if I do that will I have to have them on all the time I want to use Maxwell on the mac so it can register with them?

I have to say that this new license idea of their's is terrible. I'm sure it makes perfect sense from their position in an attempt to cut down on piracy, but for end users who have stumped up over $1600 for v2.7 and the v3 upgrade it's a complete nightmare :(