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[SOLVED] Custum alphas embedded in exr 16?

Posted: Sun Dec 08, 2013 8:05 pm
by Kevron
Hi, is it not possible to embed the custom alphas in exr files?

I should have 7 custom alphas in this exr (16) file: https://dl.dropboxusercontent.com/u/105 ... 1_0002.exr
But they I cant figure out how I extract them.

Regards,
Tor M

Re: Custum alphas embedded in exr 16?

Posted: Mon Dec 09, 2013 7:01 pm
by egmehl
I'm having a similar problem - custom alphas seem corrupted in an exr file, either 16 or 32 bits.

I tried opening the file Kevron posted in Nuke and it looked the same as my tests - a jumbled collection of pixels in the custom alpha. Also, I only get one custom alpha instead of 2+ that I should be seeing.

I opened my MXI in photoshop and everything was fine, so it looks like it's just an exr problem.

Re: Custum alphas embedded in exr 16?

Posted: Mon Dec 09, 2013 9:05 pm
by juan
Hi,

We have detected what could be failing here and after a couple or changes we have reuploaded the installers. Please download it and reinstall and let us know if the issue is gone.

Thanks,

Re: Custum alphas embedded in exr 16?

Posted: Mon Dec 09, 2013 9:13 pm
by seghier
hi Juan
what you changed in the new installer ?

Re: Custum alphas embedded in exr 16?

Posted: Tue Dec 10, 2013 1:52 am
by juan
seghier wrote: what you changed in the new installer ?
Just a very minor thing with the custom alphas, that does not justify alone to increase the version number yet, but we considered there were not strong reasons to have you waiting until the next official patch. (we are right now preparing a beta downloads section in the clients area so you can get builds more often and do not need to wait for official patches to get these kind of quick fixes).

Re: Custum alphas embedded in exr 16?

Posted: Tue Dec 10, 2013 2:03 am
by seghier
thank you

Re: Custum alphas embedded in exr 16?

Posted: Tue Dec 10, 2013 3:37 am
by egmehl
That fixed it for me, thanks for the quick turnaround.

btw, I think a beta channel would be a great idea.

Re: [SOLVED] Custum alphas embedded in exr 16?

Posted: Tue Dec 10, 2013 1:44 pm
by seghier
hi Juan ; you reupload also the plugins ?

Re: [SOLVED] Custum alphas embedded in exr 16?

Posted: Tue Dec 10, 2013 2:20 pm
by juan
seghier wrote:hi Juan ; you reupload also the plugins ?
No, it was affecting the engine only, it is not needed to upload the plugins.