Maxwell Render | Official public forum

Posted: **Sat Dec 07, 2013 3:53 pm**

I installed Maxwell3, the license server and started Maxwell Render 3 to activate my floating license.
After that I started Maxwell Studio 3 and it asked me to run the activation tool, which I did.
I connected to the license server already running and got Studio to work properly!

NOW....

After I closed Studio and immediately reopened it I got the message that I am running an unregistered version and it asked me to reconnect to the license server.
I have to do this every time I open Studio now. Sometimes, but rarely, it finds the license and starts normally showing that I have a license while starting. But most of the times it asks for the license.

I checked the manual and found that this might have to do with another program using the same RLM server but I could not resolve this issue.

Any help would be appreciated!!!!

by the way: here's my RLM Log file:

12/07 13:55 (rlm) RLM License Server Version 10.1BL2

Copyright (C) 2006-2013, Reprise Software, Inc. All rights reserved.

12/07 13:55 (rlm) License server started on Q2-Main.local
12/07 13:55 (rlm) Server architecture: x64_m1
12/07 13:55 (rlm) License files:
12/07 13:55 (rlm) /Users/Shared/NextLimit/rlm_nl/maxwell_suite_floating.lic
12/07 13:55 (rlm)
12/07 13:55 (rlm) Web server starting on port 5054
12/07 13:55 (rlm) Using TCP/IP port 5053
12/07 13:55 (rlm) ... adding UDP/IP port 5053
12/07 13:55 (rlm) Starting ISV server nextlimit on port 49467
12/07 13:55 (rlm) Reread request (for everyone) by signal@local
12/07 13:55 (rlm) Sending reread msg to nextlimit (pid: 1041)
12/07 13:55 (rlm) Starting any new ISV servers...
12/07 13:56 (rlm) ERROR: HTTP request on main port from IP 127.0.0.1
12/07 13:56 (rlm) Reread request (for everyone) by webuser@10.0.1.2
12/07 13:56 (rlm) Sending reread msg to nextlimit (pid: 1041)
12/07 13:56 (rlm) Starting any new ISV servers...

And additionally the same happens now on my Mac running Windows 8. Maxwell render finds the license, Maxwell Studio does not and even refuses to infall it when directed to the license server running on my MacPro.

Boy, I DID NOT expect this to be so hard to figure out!

Cheers

Q!

Posted: **Sat Dec 07, 2013 10:23 pm**

Sorry for all this trouble...lets try to go step by step:

You do NOT need to also license Studio separately. If after installing and licensing Maxwell, you reboot, you start Maxwell.exe and you see that it find the license correctly, then the licensing/RLM server part is ok.

Now on OSX, if Studio complains like this maybe you need to first go to "System Preferences" > Security and set the execution of applications from everywhere to launch Studio the first time. After executing once you can set the permissions again to the default value. Start Studio now and see if it can connect to the license server correctly.

Something weird might have happened if you reactivated your license also when Studio asked. On OSX, do you have two .lic files in: /Users/Shared/NextLimit/rlm_nl/licenses (floating license)

If you open a browser window on the computer that's running the RLM server and type localhost:5054, does the RLM interface appear?

So the steps to check if something goes wrong with the licensing (and open Maxwell to find out if you get any errors, NOT Studio. Check the Console in Maxwell):

- make sure you reboot the computer (both on Win and OSX) after installing the license server
- you only need to install the RLM server on ONE computer, not on all of them
- on the computer where you install the RLM server, you need to choose "Activate license manager" option in the license activator
- on the computers that do NOT need RLM, you need to choose "Activate this machine" and NOT "Activate license manager".
- is the RLM server running?
- is a firewall blocking any Maxwell applications and/or rlm.exe?
- are there actually any license files in the location they are supposed to be (for these locations please check the Licensing page in the docs)

Posted: **Sat Dec 07, 2013 10:39 pm**

Hi Mihai, thanks for the help...

You do NOT need to also license Studio separately. If after installing and licensing Maxwell, you reboot, you start Maxwell.exe and you see that it find the license correctly, then the licensing/RLM server part is ok.

Yes, I did license Studio when I started it the first time cause it asked me to do so....

Now on OSX, if Studio complains like this maybe you need to first go to "System Preferences" > Security and set the execution of applications from everywhere to launch Studio the first time. After executing once you can set the permissions again to the default value. Start Studio now and see if it can connect to the license server correctly.

Did that already but Studio still wants me to license the program every time I start it....

Something weird might have happened if you reactivated your license also when Studio asked. On OSX, do you have two .lic files in: /Users/Shared/NextLimit/rlm_nl/licenses (floating license)

No, just ONE file in that folder!

If you open a browser window on the computer that's running the RLM server and type localhost:5054, does the RLM interface appear?

YES, it does appear!

So the steps to check if something goes wrong with the licensing (and open Maxwell to find out if you get any errors, NOT Studio. Check the Console in Maxwell):

I can start Maxwell Render just FINE, Only Maxwell Studio keeps asking for my license. Maxwell Render also states under Help/License that I do have a poper license installed!

- make sure you reboot the computer (both on Win and OSX) after installing the license server ( DID SO!)
- you only need to install the RLM server on ONE computer, not on all of them Right, I ONLY installed it on this ONE MACPRO and on no other machine!
- on the computer where you install the RLM server, you need to choose "Activate license manager" option in the license activator DID that!
- on the computers that do NOT need RLM, you need to choose "Activate this machine" and NOT "Activate license manager". I chose: Connect to the license Manager already running. I did that for both MacPros, the one running the License server and the one running Windows 8
- is the RLM server running? YES!
- is a firewall blocking any Maxwell applications and/or rlm.exe? No
- are there actually any license files in the location they are supposed to be (for these locations please check the Licensing page in the docs) Yes the licenses are where they are supposed to be according to the manual... I REALLY READ THAT PART

now what?

Posted: **Sat Dec 07, 2013 11:01 pm**

OOOOOKKKAYYYYY...

I deactivated my OSX firewall. Sorry I missed that one.

Studio is RUNNING and my test render also started rendering on Maxwell Render!

BUT, still can not get the Win 8 MACPro to find the license for Maxwell Studio. Maxwell Render ( on the Win 8 Machine) finds the License at Q2-Main.local ( which is the MacPro running the license server.

Posted: **Sat Dec 07, 2013 11:43 pm**

Ok, I tried to get the MacPro runnig Win 8 to connect o the license server on my second MacPro.

I would not work and this is what i found in the console after opening Maxwell render:

===================== New session opened at 07/December/2013 21:58:53 =====

MAXWELL RENDER (M~R). Engine version 3.0.0.0
(C) 2004-2013. Licensed to Next Limit Technologies

C:\Program Files\Next Limit\Maxwell 3\maxwell.exe -p:low

--------------------------------------------------------------------------
LICENSE INFO
License found in standard license path : C:\ProgramData/Next Limit/Maxwell/licenses/maxwell_license.lic
ERROR: - Error getting license, returned code : Bad server hostname in license file or port@host
ERROR: - Maxwell has no valid license.
ERROR: - NO LICENSE PRESENT

--------------------------------------------------------------------------
SYSTEM INFO
Num processors: ( logical: 8, physical: 8 )
Maxwell Root folder :C:\Program Files\Next Limit\Maxwell 3\
Host ID: 001d4f469175
Low Priority Enabled

--------------------------------------------------------------------------
Found 5 procedural extensions in C:\Program Files\Next Limit\Maxwell 3\extensions
MaxwellHair
MaxwellParticles
MaxwellVolumetric
MGrassH
MGrassP
Found 5 geometry loader extensions in C:\Program Files\Next Limit\Maxwell 3\extensions
MaxwellMesher
MaxwellSea
MWObjectAlembic
RFMeshes
RWMeshes
Found 4 geometry modifier extensions in C:\Program Files\Next Limit\Maxwell 3\extensions
MaxwellCloner
MaxwellGrass
MaxwellScatter
SubdivisionModifier
Found 10 texture extensions in C:\Program Files\Next Limit\Maxwell 3\extensions
Brick
Checker
Circle
Gradient3
Gradient
Grid
Marble
Noise
Voronoi
WireframeTexture
Found 7 material modifier extensions in C:\Program Files\Next Limit\Maxwell 3\extensions
AGS
Opaque
Transparent
Metal
Translucent
Car Paint
Hair
--------------------------------------------------------------------------

--------------------------------------------------------------------------
LICENSE INFO
License found in standard license path : C:\ProgramData/Next Limit/Maxwell/licenses/maxwell_license.lic
License type: FULL SUITE
License name: Carsten Quilitz
Company: Dipl. Ing. Carsten Quilitz
Expiration date: permanent
Issued by: NEXTLIMIT
License checked out from server ID: Q2-Main.local

So, by the looks of it, there is a license but he can't connect to the server?

Or?....

Posted: **Sun Dec 08, 2013 2:27 am**

Yes, because: Bad server hostname in license file or port@host

Probably windows doesn't understand that hostname. So write the IP of the MacPro machine instead. You have to write this in the maxwell_license.lic found on this computer, which contains only one line.

Posted: **Sun Dec 08, 2013 2:38 pm**

Hi Mihai

Thanks again for the support, I finally got it sorted out.

It finally works cause I changed the line in the "maxwell_license.lic" on the host computer that is running the license server from the computer's name to the computers IP address, in my case 10.0.1.2, saved the file.

After that I checked if my Windows 8 computer had the old name in the maxwell_license.lic, which was the case. Changed that one also to the IP of the host computer (10.0.1.2) , ran the license activator program on the windows 8 MacPro with full admin rights, launched the licenseactivator.exe directly from the Maxwell program folder by right clicking and selecting "Run as administrator" and BINGO!

ALL GOOD!

Thanks again BIG TIME!!!!!

Q!

Posted: **Sun Dec 08, 2013 3:15 pm**

Great! Just for the record though:

Q2 wrote: After that I checked if my Windows 8 computer had the old name in the maxwell_license.lic, which was the case. Changed that one also to the IP of the host computer (10.0.1.2) , ran the license activator program on the windows 8 MacPro with full admin rights, launched the licenseactivator.exe directly from the Maxwell program folder by right clicking and selecting "Run

It wasn't necessary to run the licensing again on the Win machine. It was only needed to change the line to specify IP instead of the old computer name. The computers that don't have RLM installed don't need anything else other than that license file with one line. Maxwell asks at start-up, where should I grab my license file from? And that file simply says: There!

So in 90% of cases it's either that the rlm server isn't actually installed on any of the computers, or that a Firewall is blocking access to either Maxwell or RLM. In your case it was also necessary to use IP instead of name, probably because of the mixed OS situation.

Posted: **Sun Dec 08, 2013 3:19 pm**

Yes, you are correct, and I also forgot to turn off my OSX firewall, that didn't help either!

Now back to testing.....

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