Maxwell Render | Official public forum

Posted: **Thu Dec 05, 2013 4:33 pm**

Just check my survey discount code and it didn't change anything in the total ...

Posted: **Thu Dec 05, 2013 4:41 pm**

they said that the system bug...!

Posted: **Thu Dec 05, 2013 4:54 pm**

Jenny Fermor wrote:Hi everyone

We are very sorry about the promo code not working. If you would like to place your order directly with us, our sales team will process the orders manually with the discount applied.

To do this, you can place your order directly in our gateway webshop then send us your promo code for verification (maxwelldesk@nextlimit.com) and we'll refund you the difference.

I hope this helps

Jenny Fermor
Maxwell Team

Posted: **Thu Dec 05, 2013 5:52 pm**

So, is there a plan to fix this in the near future or will this be the only way to get the promo discount?

I don't know why it is so difficult to substract 10% if the code has been confirmed - but this is another thing...

But i know that i will not lose my patience and just hit the BUY button... if that's the plan

Posted: **Thu Dec 05, 2013 7:01 pm**

I clicked the buy button

bought it through the website as i didn't feel comfortable sending my card details via email. I then forwarded my discount code to Jenny who has passed it onto the admin department for the refund amount . (Thanks Jenny !!!)

did a very quick 2 min set up test on volumetrics and I'm very impressed already !

Posted: **Thu Dec 05, 2013 10:24 pm**

how do i get the promo code?

Posted: **Fri Dec 06, 2013 5:10 am**

giacob wrote:how do i get the promo code?

Too late. We received it at Feb in return for Maxwell survey.

Posted: **Fri Dec 06, 2013 7:36 am**

sandykoufax wrote:
giacob wrote:how do i get the promo code?
Too late. We received it at Feb in return for Maxwell survey.

First time I heard anything about it.

Posted: **Fri Dec 06, 2013 10:46 am**

Still doesn't work...

Posted: **Fri Dec 06, 2013 1:26 pm**

Will be fixed the system within some days?
I'll upgrade mine at next week maybe.

Posted: **Fri Dec 06, 2013 2:04 pm**

jfrancis wrote:
sandykoufax wrote:
giacob wrote:how do i get the promo code?
Too late. We received it at Feb in return for Maxwell survey.
First time I heard anything about it.

me too. I'm using it since late alpha but weren't contacted for a survey

Posted: **Fri Dec 06, 2013 2:17 pm**

You guys doesn't received e-mail from NL ?

You shouldn't read this thread before?
http://www.maxwellrender.com/forum/view ... 97&t=40121

Posted: **Fri Dec 06, 2013 3:33 pm**

Hi all,

Promo codes should be working now, sorry for the inconveniences.

Posted: **Fri Dec 06, 2013 6:27 pm**

Ok... done!

Thanks Juan

...installing now

Maxwell Render | Official public forum

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