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Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 5:16 pm
by Maverick
Just downloaded SU2016 64Bit build 19912
Installed and ran it, works fine.
Downloaded Maxwell for Sketchup 3.2.5
Ran as admin, it completes without errors
Ran SU2016, no plugin menu, no reference to Maxwell that I can find anywhere.
Where do I go from there?
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:13 pm
by JDHill
Does Maxwell for SketchUp appear in Window > Preferences > Extensions?
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:14 pm
by Maverick
Edit: Yes, it does, and it's ticked. It's listed as "maxwell" only, though.
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:23 pm
by JDHill
That is strange; there should be a
Maxwell for SketchUp entry in
Preferences > Extensions, and when it is enabled, there should be a
Maxwell item in
main menu > Extensions, and also in
View > Toolbars. What (files & folders) do you see if you open Explorer, and in the address bar, type:
- %programdata%\SketchUp\SketchUp 2016\SketchUp\Plugins
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:25 pm
by Maverick
maxwell folder
maxwell.rb
maxwell.uninstall.dat
maxwell.uninstall.exe
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:27 pm
by Maverick
I just downloaded and installed the latest beta. Should I download the latest "official" version and to the beta on top?
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:28 pm
by JDHill
No, that is never necessary. However, I am able to reproduce the described behavior if I change Preferences > Extensions Policy to Identified Extensions Only. So far, it is necessary to set this to Approve Unidentified Extensions, or Unrestricted.
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:29 pm
by Maverick
I checked that, it was already at "unrestricted".
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:37 pm
by JDHill
Hmm, so far, that is the only way I'm able to reproduce this. I'll try some other things, and let you know if I find anything. In the meantime, the only things I can recommend are uninstalling the plugin, turning off any anti-virus/malware software, which could interfere with the download or installation, downloading fresh and installing, and seeing if it helps.
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 6:42 pm
by Maverick
Just tried that, no luck.
I also tried to set Extension policy to "Approve" and it list maxwell as loaded, but again "maxwell", not the proper "Maxwell for Windows".
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 7:43 pm
by JDHill
That is actually expected, because until the plugin is loaded, SketchUp does not know it is named Maxwell for SketchUp -- it only knows there is a maxwell.rb file in the plugins directory, which might be a plugin.
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 8:02 pm
by JDHill
I've not yet been able to reproduce this, so please email me at jeremy at nextlimit dot com, and we can continue easier that way.
Re: Plugin not loading in SU2016
Posted: Tue Feb 09, 2016 8:36 pm
by Maverick
Ok, email sent. Hope we can nail this.