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can't open .mxi

Posted: Thu Dec 06, 2012 6:06 pm
by aqualis
Hello,

I have just updated to Maxwell 2.7.20 and have now installed the latest PS plugin on the Customer Gateway, which is V2.6.

When I want to open am .mxi in Photoshop, I get the notification:
Could not complete your request because the file-format module cannot parse the file.

What can I do to resolve this?

Tx,

Re: can't open .mxi

Posted: Thu Dec 06, 2012 6:22 pm
by JDHill
In the portal, you need to download using the upper part of the page (PS plugin is in the "Step 3" drop-down, with all other plugins) for current-version stuff. The downloads in the lower part of the page are always previous-version packages.

Re: can't open .mxi

Posted: Thu Dec 06, 2012 6:51 pm
by aqualis
off course, makes sense,

Tx a bunch!