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3.04 beta issue

Posted: Mon Mar 24, 2014 7:06 pm
by fountainhead
Loaded yesterday, seemed to be working fine. Today when I loaded SketchUp, there was a significant delay loading the icons, then when loaded, the first three icons render-studio-network, were missing from the Maxwell toolbar. The toolbar started with the Fire icon. I unloaded the Sketchup plugin, downloaded again from the Next Limit beta site, re-installed, same issue.

Re: 3.04 beta issue

Posted: Mon Mar 24, 2014 7:37 pm
by JDHill
Which plugin version were you using previously, and does it build its toolbar as expected if you reinstall that version? The plugin decides how to build its UI based on the license it is able to obtain, preferring first a Maxwell Render Suite license, and secondly a Standalone license. If you look in Home/Maxwell on OSX or Documents\Maxwell on Windows, then go into the SketchUp/logs folder, you will find a licensing.log file that holds information (it is just a text file) written by the plugin as it attempts to obtain a license, which may help in diagnosing why the toolbar is being built how it is. If you are unable to make a diagnosis reading the log yourself, please send it to me at jeremy at nextlimit dotcom and I can take a look.