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Help...!!!!

Posted: Tue Feb 22, 2011 10:22 pm
by Onslaught
Having this problem lately, any one have any ideas on how to deal with this problem?

Image

help....

Re: Help...!!!!

Posted: Tue Feb 22, 2011 10:31 pm
by Half Life
This might have to do with your Silverlight permissions settings -- open Silverlight and check the permissions tab to see if you or a firewall blocked the app somehow.

Best,
Jason.

Re: Help...!!!!

Posted: Tue Feb 22, 2011 11:31 pm
by JDHill
Yes, SketchUp user-interfaces on Windows run inside of Internet Explorer, so check out your settings in Control Panel > Internet Options and make sure the Microsoft Silverlight plugin is not disabled or disallowed.

Re: Help...!!!!

Posted: Wed Feb 23, 2011 12:10 am
by Onslaught
Thanks guys.....but I can't find where to edit these settings. I'm using Vista 64. :(

Re: Help...!!!!

Posted: Wed Feb 23, 2011 12:21 am
by JDHill
Go (in Windows, not SketchUp) to Start > Control Panel > Internet Options. Most browser restrictions are administered from there, and you can find lots of answers via Google for this error (e.g. here) which should help you check out your configuration. Keep in mind that this may not be something that you did -- 3rd-party antivirus/anti-malware programs may change your browser security settings too.