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send render to maxwell results in license activator
Posted: Wed Feb 26, 2014 12:51 pm
by nobski
HELP!!!!
send render to maxwell results in license activator all the time I cant render to Maxwell
from max.
we have two full licence and only one being used..
help
Re: send render to maxwell results in license activator
Posted: Wed Feb 26, 2014 1:02 pm
by nobski
should say max 2014 latest Maxwell thanks
Re: send render to maxwell results in license activator
Posted: Mon Mar 03, 2014 1:20 pm
by nobski
no help....? any one have an idea have already placed a support email through official channels and nothing yet either!!!!
Re: send render to maxwell results in license activator
Posted: Mon Mar 03, 2014 5:07 pm
by Mihnea Balta
Can you start Maxwell or Studio on that computer? Do they also display the license validator at startup? Do you have a floating license or a node-locked license? Do you have a firewall or antivirus program running? If yes, does the problem go away if you disable the protection? Did you try the latest beta version of the plug-in?
Re: send render to maxwell results in license activator
Posted: Mon Mar 03, 2014 8:03 pm
by nobski
Hi
*I can start render Studio asks for licence and takes me through validator that I path correctly to our Licence on a server.
*Our licences are supposed to be floating these are shown as such in an email to IT. (any other way of checking?)
*we have antivirus running and have tried turning it off to activate no luck.
*have not tried the latest beta..... will give it a go.
Re: send render to maxwell results in license activator
Posted: Mon Mar 03, 2014 8:29 pm
by nobski
hi tried no joy...
same problem.
seems licences are not floating and must be locked to specific pc?
Re: send render to maxwell results in license activator
Posted: Tue Mar 04, 2014 1:40 am
by Fernando Tella
It happened to me once. Like if the license server suddenly had crashed.
Restarting the computer solved the problem here.
Re: send render to maxwell results in license activator
Posted: Tue Mar 04, 2014 12:54 pm
by Mihnea Balta
If Studio or Maxwell show the license activator on startup too, then it's not a plug-in problem, so you should post about it on the main forum to get a faster response.
Anyway, if you have a floating license, you should have a license server (RLM) installed somewhere, and in the license activator you should provide the IP address of that server. You said you're giving the activator the path to the license file, and I don't think that's the correct way of handling floating licenses. Did you follow the licensing instructions in the documentation? (
http://support.nextlimit.com/display/mx ... +Licensing)
Re: send render to maxwell results in license activator
Posted: Tue Mar 04, 2014 2:23 pm
by nobski
yep followed instructions...
my partner is emailing support again..
we have two floating lic and only one works.
Re: send render to maxwell results in license activator
Posted: Tue Mar 04, 2014 7:40 pm
by nobski
still waiting for tech support to get back to us....
Re: send render to maxwell results in license activator
Posted: Thu Mar 27, 2014 2:53 pm
by nobski
thought i'd close this support got back to us they sent wrong lic file! thanks!