Page 1 of 1

Plugin 2.5.8 Crash

Posted: Wed Feb 23, 2011 1:58 am
by lchest
I am finding that with this release it crashes Max 2011 (i'm not currently using Maxwell renderer - so even without assigning maxwell as the renderer, i find that it crashes 3dsMax - im currently using vray). I uninstalled 2.5.8, reinstalled 2.5.6 and the problem seems to go away. So, to be clear, I installed the new version, opened 3dsMax 2011 and within a few seconds (without doing anything) Max crashes. Tried it several times and tried different versions of the file. Going back to 2.5.6 solves the problem

Re: Plugin 2.5.8 Crash

Posted: Wed Feb 23, 2011 11:07 am
by Mihnea Balta
We can't reproduce this here. Do you have any other plug-ins installed, besides Vray and Maxwell?

When Max crashes, it produces a crash dump file called 3dsmax_minidump.dmp in your temp directory (C:\Users\you\AppData\Local\Temp). Can you please send it to me at mihnea.balta@gmail.com?

Re: Plugin 2.5.8 Crash

Posted: Wed Feb 23, 2011 7:15 pm
by lchest
plugins include RPC, Vray, Fryrender. I will send you the dmp file when i get back to the office. Thx

Re: Plugin 2.5.8 Crash

Posted: Thu Feb 24, 2011 8:56 am
by lchest
I installed the Plugin on my laptop at home and i get the same crash - opening a recent project that uses vray. Here is a link to the DMP file (compressed with 7-z)
http://dl.dropbox.com/u/3533942/3dsmax.exe.7416.7z

I believe there is something about that scene (it uses vray 2.0) that causes a crash when the latest plugin is installed. I dont have a problem opening that scene with the older Maxwell plugin. however, i dont seem to have a problem with the new maxwell plugin and another scene that i am currently working on...

Re: Plugin 2.5.8 Crash

Posted: Thu Feb 24, 2011 5:45 pm
by Bogdan Coroi
Thanks for the file but we couldn't get much out of it. Could you send me the scene file? bogdan.coroi@gmail.com

Re: Plugin 2.5.8 Crash

Posted: Thu Feb 24, 2011 7:10 pm
by lchest
OK - i sent you an email with a link

Re: Plugin 2.5.8 Crash

Posted: Thu Feb 24, 2011 7:11 pm
by Bogdan Coroi
Thanks, got it.